Steven Conway
OESC
Glenpool,OK
38
Years of experience
Workforce and operations professional with experience staffing, interviewing, background screening, orientation, and computer training for large teams. Known for organizing personnel, supporting corrective action, and maintaining clear communication across all levels of an organization.
Work History
Workforce Specialist III
13 Years 10 Months- Facilitated reemployment workshops, enabling job seekers to gain skills and secure new employment.
- Developed personalized action plans, guiding clients through steps to achieve their employment goals.
- Coordinated workforce services for job seekers at state employment service centers.
- Advised clients on resume writing, interview preparation, and job search strategies.
- Assessed applicant needs and matched referrals to training and employment resources.
Admissions Associate/Recruiter
8 Months- Conducted interviews and evaluations to assess student suitability for admission
- Guided prospective students through the Virginia College admissions process.
- Engaged potential students through targeted outreach initiatives to raise awareness of program offerings
- Reviewed applications for completeness and required documentation.
- Scheduled campus tours and admissions appointments.
Glass Inspector
9 Years 10 Months- Inspected automotive glass at Ford Glass Plant for chips, scratches, and distortion.
- Examined glass panels for defects and ensured quality compliance at production facility. against Zeledyne quality standards and customer specifications.
- Inspected glass produced at facility for quality assurance prior to shipment to Ford
- Categorized defective glass pieces from production lines to ensure quality control.
- Served as an alternate benefits representative, addressing inquiries and concerns from active and retired employees.
Operations Manager
1 Year 9 Months- Facilitated weekly meetings and delegated job orders to optimize workflow
- Designed an inventory tracking system that drastically reduced costs by 17%
- Developed accurate estimates for customers to support project planning
- Led employee retention initiatives to enhance workforce stability
Furniture Manager
1 Year 5 Months- Managed OfficeMax furniture department merchandising and daily sales floor operations.
- Coordinated furniture orders, special requests, and customer pickup schedules.
- Supervised inside and outside sales team to ensure sales goals were met
- Acted as relief store manager during staff shortages, maintaining store operations and service quality
- Trained associates on product knowledge, service standards, and store procedures.
Assistant Manager
6 Months- Supervised daily store operations at Buds Grocery Store
- Supervised staff while delivering customer service to enhance customer satisfaction
- Trained cashiers and stock clerks on store procedures
- Managed employee schedules and shift coverage
- Procured supplies for departments to support seamless operations
Assistant Manager
8 Years 10 Months- Conducted interviews, hired, and trained new staff, ensuring smooth onboarding and compliance with new hire paperwork
- Executed prompt corrective actions to address operational issues and maintain service standards
- Advanced from Floor Associate to Assistant Manager, demonstrating commitment and capability in team leadership
Education
Bachelor of Arts - Organizational Leadership, coursework in Human Resources
Associate of Science - Business
Skills
Interviewing and Hiring
Orientation and Onboarding
Job Placement Coordination
Placement
Training and Development
Team Building and Management
Compliance Management
Organizational interface
Communication skills
Employee counseling
MS Office Suite
Relationship management
Timeline
Workforce Specialist III
OESC
12.2012 - CurrentRead More
Admissions Associate/Recruiter
Virginia College
11.2011 - 07.2012Read More
Glass Inspector
Ford Glass Plant
09.2001 - 07.2011Read More
Operations Manager
Service Master Advantage
11.1999 - 08.2001Read More
Furniture Manager
OfficeMax
06.1998 - 11.1999Read More
Assistant Manager
Buds Grocery Store
12.1997 - 06.1998Read More
Assistant Manager
Wal-Mart
02.1989 - 12.1997Read More
Southern Nazarene University
Bachelor of Arts from Organizational Leadership, coursework in Human Resources
Read More
St. Gregorys University
Associate of Science from Business
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