Steven Crammer
Princeton, tx,TX
Summary
Accomplished Owner Operator Box Truck Driver with a proven track record at Jet Couriers, enhancing customer satisfaction through exceptional service and efficient process implementation. Skilled in small business operations and adept in verbal communication, I significantly streamlined operations, boosting efficiency. My expertise in project estimating and marketing has fostered substantial client relationships and repeat business.
Overview
9
9
years of professional experience
Work History
Owner Operator Box Truck Driver
Jet Couriers
04.2024 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
Skaltek Operator
Encore Wire
11.2022 - 03.2024
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
Owner/Operator Box Truck Driver Truck Driver
Hotshot Final Mile
02.2017 - 09.2022
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
Owner/Operator Box Truck Driver Driver
A&W Trucking
03.2016 - 01.2017
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
Education
Associate Of Arts - Art
Rowlett High School
Rowlett, TX05.2002
Skills
- Small business operations
- Verbal and written communication
- Project estimating
- Marketing
10 year experience in Box Truck driving and operations.
10 year experience in Box Truck driving and operations.
Timeline
Owner Operator Box Truck Driver
Jet Couriers
04.2024 - Current
Skaltek Operator
Encore Wire
11.2022 - 03.2024
Owner/Operator Box Truck Driver Truck Driver
Hotshot Final Mile
02.2017 - 09.2022
Owner/Operator Box Truck Driver Driver
A&W Trucking
03.2016 - 01.2017
Associate Of Arts - Art
Rowlett High School
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