Steven Crisostomo
Summary
Results-driven IT Program Manager with a proven track record of leading complex projects and driving strategic initiatives in dynamic environments. Expertise in aligning technology solutions with business objectives, optimizing processes, and fostering cross-functional collaboration to enhance operational efficiency. Skilled in managing diverse teams and cultivating strong stakeholder relationships to ensure timely project delivery within budget. Committed to leveraging innovative technologies to address challenges and deliver measurable results.
Overview
8
8
years of professional experience
Work History
IT Program Manager
St. Mary's Community Services
Stockton, CA
05.2024 - Current
- Collaborated with business leaders to identify opportunities for process optimization, automation, and enhanced customer experiences through technology solutions.
- Oversaw vendor relationships and managed third-party technology solutions, ensuring service quality, contract compliance, and continuous improvement.
- Evaluated emerging technologies for their potential impact on company operations, making strategic recommendations as needed.
- Collaborated with business leaders to identify opportunities for process optimization, automation, and enhanced customer experiences through technology solutions.
Software Developer
Ettain Group
Charlotte, NC
09.2021 - 01.2023
- Revised, modularized and updated old code bases to modern development standards, reducing operating costs and improving functionality.
- Collaborated on stages of systems development lifecycle from requirement gathering to production releases.
- Coordinated with project management staff on database development timelines and project scope.
- Gathered and defined customer requirements to develop clear specifications for project plans.
- Assisted in business acquisition efforts by designing customized solutions for proposals to potential customers.
- Developed software for both desktop and mobile operating systems.
Software Developer
Novo Technologies
Modesto, CA
10.2018 - 09.2021
- Completed analysis, design, and testing phases of software development life cycle.
- Collaborated with project managers to select ambitious, but realistic coding milestones on pre-release software project development.
- Collaborated effectively with members of software development team and personnel in other departments.
- Created interactive websites with software development department using .NET and frontend frameworks (React, Ember).
- Produced clean, validation-ready code for project needs.
- Supported software engineering projects in Agile work environment.
Education
Bachelor of Science - Computer Science
CSU Stanislaus
Turlock05-2019
Skills
- Enterprise Application Management
- Strategic Roadmap Development
- Customer Retention Strategies
- Business-IT Alignment
- Requirements Gathering & Analysis
- Vendor Relationship Management
- Data-Driven Decision Making
Timeline
IT Program Manager
St. Mary's Community Services
05.2024 - Current
Software Developer
Ettain Group
09.2021 - 01.2023
Software Developer
Novo Technologies
10.2018 - 09.2021
Bachelor of Science - Computer Science
CSU Stanislaus