Steven Dickson
Summary
High driven individual with close to eleven plus years of experience in the automotive industry. Prideful in my leadership abilities, customer satisfaction, and complimented by proven skill to excell in anything put in my way.
Overview
14
14
years of professional experience
Work History
General Manager/Mechanic Shop Foreman
Oakes Automotive Paragould
12.2022 - Current
- Directed daily operations of team of five technicians and shop professionals.
- Supervised ongoing daily production phases.
- Monitored daily and weekly key performance indicators to maintain on-track status.
- Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
- Communicated with customers on vehicle issues, created repair estimates, and billed out repair tickets.
- Conducted payroll for the business.
Owner/Operator
Dickson Automotive Of NEA LLC
07.2020 - 10.2022
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Established foundational processes for business operations.
- Performed maintenance, light, and heavy duty repairs on vehicles.
- Communicated with customers on vehicle issues, created estimates, and billed out repair orders.
Assembler Technician/Team Leader Manager
Hytrol
12.2018 - 04.2020
- Assembled conveyors at a production rate while keeping quality at high priority.
- Lead a team of twelve to keep up production times, and quality.
- Maintained compliance with regulatory standards and safety requirements.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Organized work to meet demanding production goals.
Automotive Technician
Fletcher Dodge Chrysler Jeep Ram
09.2017 - 12.2018
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed maintenance, light, and heavy duty repairs on vehicles.
Automotive Technician
Bayird Dodge Chrysler Jeep Ram
02.2015 - 09.2017
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed maintenance, light, and heavy duty repairs on vehicles.
Automotive Technician
Walmart
04.2012 - 02.2015
- Changed, rotated, and balanced tires on different types of vehicles.
- Inspected and tested vehicles and completed preventive maintenance such as, oil changes, tire rotations, wheel balancing, and filter replacement.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
Automotive Detailer
Phil's Detail
02.2010 - 04.2012
- Vacuumed interiors of vehicles to remove dirt and debris.
- Maintained car detailing equipment and supplies in optimal condition for daily demands.
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
- Washed, waxed, and buffed vehicle bodies for professional shine.
Education
Certification - Chrysler Dodge Jeep Ram Certification
Chrysler Academy
Memphis, TNNo Degree - General Studies
Black River Technical College
Pocahontas, ARHigh School Diploma -
Greene County Tech
Paragould, AR05.2011
Skills
- Management
- Customer Service
- Microsoft Office
- Typing
- Budgeting
- Leadership
- Finance
- Accounting
Timeline
General Manager/Mechanic Shop Foreman
Oakes Automotive Paragould
12.2022 - Current
Owner/Operator
Dickson Automotive Of NEA LLC
07.2020 - 10.2022
Assembler Technician/Team Leader Manager
Hytrol
12.2018 - 04.2020
Automotive Technician
Fletcher Dodge Chrysler Jeep Ram
09.2017 - 12.2018
Automotive Technician
Bayird Dodge Chrysler Jeep Ram
02.2015 - 09.2017
Automotive Technician
Walmart
04.2012 - 02.2015
Automotive Detailer
Phil's Detail
02.2010 - 04.2012
Certification - Chrysler Dodge Jeep Ram Certification
Chrysler Academy
No Degree - General Studies
Black River Technical College
High School Diploma -
Greene County Tech
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