William Kessler
Fredericksburg,TX
Summary
Results-driven professional leads, motivates and collaborates with teams of mechanics. Experienced in troubleshooting and diagnosing repair issues. Committed to implementing best practices and standards to deliver customer satisfaction. Hardworking and passionate job seeker with strong organizational skills eager to secure position. Ready to help team achieve company goals. History of improving shop productivity and work efficiency through hands-on management and good decision-making skills. Organized and disciplined with excellent communication, problem-solving and planning abilities.
Overview
5
5
years of professional experience
Work History
Mechanic Shop Foreman / Automotive Shop Manager
Fritztown Off-Road
05.2019 - Current
- Collaborated with management to develop short-term and long-range plans for shop improvements, resulting in increased revenue growth.
- Enhanced shop efficiency by streamlining work processes and delegating tasks to appropriate team members.
- Facilitated clear communication between mechanics and customers, explaining repair processes and answering inquiries professionally.
- Established strong relationships with vendors, ensuring timely delivery of high-quality parts at competitive prices.
- Used hand and power tools, equipment, and instruments accurately.
- Scheduled and oversaw maintenance, repair and installation activities.
- Achieved high customer satisfaction ratings by ensuring quality workmanship on all repairs and maintenance tasks.
- Created custom preventative maintenance programs tailored to individual client needs, resulting in fewer unexpected breakdowns.
- Increased overall productivity by implementing efficient scheduling systems to optimize mechanic workload distribution.
- Developed strong relationships with customers through excellent service delivery and consistent follow-ups after service completion.
Education
Level 2 Certificate In Automotive Technology - Automotive Technology
Cisco Junior College
Abilene, TX06.2015
High School Diploma -
Fredericksburg High School
Fredericksburg, TX05.2008
Skills
- Powertrain Systems
- Safety awareness
- Operational Efficiency
- Task Delegation
- Team Training
- Skilled Maintenance and Repair
- Dependable and Consistent
- Job Prioritizing
- Decision-Making
- Professional Communication
- Relationship Building
Timeline
Mechanic Shop Foreman / Automotive Shop Manager
Fritztown Off-Road
05.2019 - Current
Level 2 Certificate In Automotive Technology - Automotive Technology
Cisco Junior College
High School Diploma -
Fredericksburg High School
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