Steven Dimapilis
Mollie Stones
San Francisco,CA
45
years of professional experience
Dynamic professional with extensive experience in retail operations. Ready to leverage expertise to improve store performance.
Work History
Head Clerk
9 Years 6 Months- Oversaw daily Front End operations, ensuring efficient workflow and adherence to company policies.
- Ensured beverage section remained well-stocked and orderly to enhance customer experience.
- Provided exceptional customer service at the Front End, addressing concerns promptly and professionally.
- Performed end-of-day cash reconciliation by counting tills and balancing the safe to uphold operational accuracy.
- Oversaw organization and tidiness of perimeter sections to enhance store appearance for next business day.
Beer Department Manager
8 Years 8 Months- Organized and maintained displays to achieve clean and appealing product layouts.
- Managed inventory levels and product rotation to maximize sales and minimize out-of-stock items.
- Monitored market trends to proactively introduce innovative products and capitalize on emerging consumer preferences.
- Developed strong relationships with vendors, negotiating favorable pricing terms and securing exclusive products for the establishment.
- Oversaw backroom receiving of deliveries, ensuring accurate invoice verification and inspection for breakage.
- Reviewed and processed invoices to guarantee payment accuracy.
Assistant Manager
3 Years 4 Months- Managed daily operations with a focus on delivering outstanding customer service and achieving sales targets.
- Maintained company's visual merchandise standards through general housekeeping and planograms.
- Trained new sales associates on company policies, selling techniques, and customer service best practices to maximize their potential.
- Implemented loss prevention measures to minimize shrinkage and protect store assets.
Assistant Store Manager
28 Years 6 Months- Oversaw daily store operations, ensuring adherence to company policies and customer service standards.
- Developed employee schedules to ensure adequate staffing during peak hours while managing labor costs.
- Maintained visual merchandising standards to create an engaging shopping experience for customers.
- Empowered team members by delegating tasks effectively while also offering guidance when needed.
- Trained and managed associates in customer service and sales techniques.
- Managed inventory control processes to restore back stock, control shrink, and maintain sales floor levels to meet customer needs.
- Executed inventory receiving responsibilities to ensure seamless operations while receiving clerk was on leave.
Education
High School Diploma
Bachelor of Science - Business Administration
Skills
Effective time management
Analytical decision-making
Detail-oriented approach
Able to work independently and handle multiple tasks
Timeline
Head Clerk
Mollie Stones
02.2017 - CurrentRead More
Beer Department Manager
Grocery Outlet Store
11.2016 - 07.2025Read More
Assistant Manager
Office Depot Inc
02.2010 - 06.2013Read More
Assistant Store Manager
Safeway Stores
06.1981 - 12.2009Read More
St. Ignatius College Preparatory
High School Diploma
Read More
San Francisco State University
Bachelor of Science from Business Administration
Read More