Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Steven Eldridge

GOHERO Home Services
Knoxville,United States
1
Certification
20
years of professional experience

Results-driven Operations and Maintenance Supervisor with a proven track record of leading teams, coordinating complex maintenance activities, and exceeding performance goals in high-risk, mission-critical environments. Recognized as a top-performing leader with experience driving productivity above national benchmarks in both technical operations and workforce development. Strong background in maintenance planning, work control, safety compliance, and process improvement.

Work History

Plumbing

6 Months
GOHERO Home Services | 04.2026 - Current
  • Diagnosed plumbing failures and delivered accurate repairs for residential service calls.
  • Installed water heaters, fixtures, and piping systems to code requirements.
  • Performed drain cleaning, leak detection, and sewer line troubleshooting.
  • Communicated repair options clearly and recommended cost-effective service solutions.
  • Installed valves, hangers, supports, and flanges inside piping systems.
  • Performed regular maintenance on plumbing systems to prevent costly future repairs for customers.
  • Successfully renovated two homes to include electrical outlets and breakers, entire subflooring and hardwood flooring, painting, window replacements and foundation repairs.

Gas Turbine Systems Technician

9 Years 9 Months
United States Navy | 07.2016 - 04.2026
  • Supervise and lead teams responsible for operation, maintenance, and repair of industrial mechanical systems including turbines, pumps, and auxiliary equipment
  • Plan, prioritize, and coordinate preventive and corrective maintenance activities to ensure system reliability and operational readiness
  • Maintain 100% operational availability of critical systems supporting high-demand and mission-critical operations
  • Develop and manage maintenance schedules, work packages, and system documentation
  • Ensure compliance with safety standards, regulatory requirements, and quality assurance protocols
  • Track maintenance history, system performance, and lifecycle data for high-value equipment
  • Recognized as a primary operations leader trusted with oversight of critical systems and personnel
  • Oversaw 400+ inspections and 350+ maintenance actions, ensuring full compliance and readiness
  • Managed 25+ maintenance projects and resolved 30+ equipment discrepancies with limited staffing
  • Reduced repair costs by over $200,000 through proactive maintenance planning and troubleshooting
  • Managed and tracked 184,000+ operational hours of equipment
  • Operated and monitored critical systems from centralized control systems during high-risk operations
  • Executed system startups, shutdowns, and complex operational procedures
  • Coordinated with maintenance and operations teams to ensure safe and efficient system performance
  • Maintained detailed logs, system status reports, and operational documentation
  • Supervised and trained personnel across multiple departments, improving operational performance and readiness
  • Developed structured training programs to increase workforce certifications and qualifications
  • Led emergency response drills and operational exercises
  • Managed personnel performance, accountability, and daily tasking
  • Assisted with equipment monitoring, maintenance, and system diagnostics
  • Supported repair operations and emergency response efforts

Talent Acquisition Specialist / Recruiter

  • Managed full-cycle recruiting in a high-performance, metrics-driven environment
  • Ranked #3 of 90 recruiters; awarded Recruiter of the Year (FY24)
  • Achieved 300% of national average production (3.0 hires/month)
  • Delivered 38+ high-quality hires with low attrition rates
  • Mentored 50+ candidates and trained recruiters to achieve certifications
  • Conducted outreach, presentations, and community engagement

Squad Leader

9 Years 10 Months
United States Marine Corps | 09.2006 - 07.2016
  • Supervised and led teams in high-pressure environments.
  • Trained personnel in safety, operations, and equipment readiness Maintained accountability and performance standards.
  • Responded to emergencies with speed, efficiency and knowledgeable assistance.
  • Patrolled designated coverage areas and evaluated terrain for defensive capabilities.
  • Led fire teams during infantry dismounted battle drills and situational training exercises.
  • Trained in use of tear gas, passive ordnance and explosives.
  • Led fire teams during battle drills and training exercises.
  • Performed as a squad leader during situational training exercises and combat deployments.
  • Trained teams on emergency situation preparedness in tactical planning, equipment maintenance and weapon use.
  • Achieved first class on physical fitness evaluations and agility testing over 8 years.
  • Trained over 30 multinational partners, contractors and foreign nationals on basic combat skills to develop warfighting and defense capabilities.
  • Led basic reconnaissance operations and reported enemy movements to commanding officers.
  • Taught personnel to mitigate environmental hazards and properly use personal protective equipment such as chem gear for battle scenarios.
  • Achieved a Combat Meritorious Promotion to E-4 while conducting combat operations in Afghanistan for my professional leadership and guidance abilities.
  • Expert weapons qualifications with the M4 assault rifle and M9 pistol.
  • Graduated five basic demolitions schools.
  • Managed A squad of sixteen members engaged in combat situations.
  • Coordinated fire suppression actions with air operations and local.

Education

High School Diploma

Morristown East High School | Morristown, TN
  • Mechanical Systems & Troubleshooting
  • Industrial Equipment Maintenance
  • Personnel Supervision
  • Hazardous Materials & Safety
  • Computer Applications & Communication

Skills

Work Control Planning & Scheduling
Maintenance Coordination & Execution
Operations & Maintenance Supervision
Team Leadership & Workforce Management
Mechanical Systems & Equipment Maintenance
Preventive & Corrective Maintenance Programs
Technical Documentation & Work Packages
Safety
Compliance & Quality Assurance
Performance Metrics & Process Improvement
Training
Mentorship & Workforce Development

Certification

  • Maintenance & Facilities Supervisor Training
  • Mechanical Systems & Environmental Systems Training
  • Safety & Emergency Response Certification
  • Quality Assurance & Compliance Training
  • Leadership & Workforce Development Training

Timeline

Plumbing

GOHERO Home Services
04.2026 - CurrentRead More

Gas Turbine Systems Technician

United States Navy
07.2016 - 04.2026Read More

Squad Leader

United States Marine Corps
09.2006 - 07.2016Read More

Morristown East High School

High School Diploma
Read More
Steven Eldridge