Steven Eller
Brooklyn,NY
Summary
Throughout my work experience at McDonald’s, Albertsons, and as a dietary aide, I’ve consistently shown a strong work ethic and adaptability. At McDonald’s, I quickly became a trusted team member known for handling high-pressure rushes with speed and accuracy. While working at Albertsons, I maintained excellent customer service while managing tasks like stocking and inventory, often being recognized for my attention to detail and reliability. As a dietary aide, I ensured meals were prepared and delivered with care, contributing to patient health and comfort while following strict dietary guidelines. Across all roles, I built strong teamwork, time management, and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Entry Level Employee
Albertsons
Cut Bank, MT
12.2024 - 03.2025
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Assisted other team members to achieve goals.
- Stocked shelves to organize aisles in assigned department.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
- Boosted repeat customer rates by providing friendly and engaging service.
- Enhanced customer experiences by quickly addressing and resolving complaints.
Dietary Aid
Glacier Pines Rehab Rehabilitation Center
Cut Bank, MT
04.2024 - 06.2024
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
- Followed all food safety regulations while preparing meals for patients.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
- Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
- Maintained strict levels of cleanliness for tables, floors, and prep areas.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
- Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
- Arranged tray and or table settings with proper tableware, condiments, and tray card.
- Improved patient satisfaction by providing high-quality meals tailored to their dietary needs and preferences.
- Discarded outdated food products and maintained waste disposal procedures.
- Delivered nourishment and supplements to nurse station for distribution to specific residents.
- Maintained accurate records of patient meal orders to ensure appropriate distribution of meals according to individual requirements.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Maintained strict adherence to HIPAA regulations when handling patient information, protecting confidentiality at all times.
- Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
Crew Member
McDonald’s
Cut Bank, MT
04.2023 - 01.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Collaborated with team members to complete orders.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Trained new team members on procedures, customer service, and sales techniques.
- Became familiar with products to answer questions and make suggestions.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Operated cash register to ring up final bill and process various forms of payment.
Education
Homeschool
Cut Bank, MT12.2024
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Excellent communication
- Problem resolution
- Verbal communication
Timeline
Entry Level Employee
Albertsons
12.2024 - 03.2025
Dietary Aid
Glacier Pines Rehab Rehabilitation Center
04.2024 - 06.2024
Crew Member
McDonald’s
04.2023 - 01.2024
Homeschool