Steven Escalera
Lawton
Summary
Dedicated and customer-focused Cashier with 3+ years of experience in handling cash transactions, providing exceptional customer service and maintaining a clean and organized work environment. Skilled in operating POS systems, processing payments accurately, and resolving customer inquiries efficiently. Strong communication and problem-solving abilities combined with a friendly and professional demeanor contribute to creating a positive shopping experience for customers. Seeking to leverage my proven track record of delivering excellent service in a fast-paced retail setting.
Overview
4
4
years of professional experience
Work History
Garden Center Associate
Walmart
Lawton, OK
03.2025 - Current
- Assisted customers with plant selections and care instructions to enhance satisfaction.
- Organized merchandise displays to optimize space and improve product visibility.
- Maintained inventory accuracy through regular stock checks and replenishment efforts.
- Implemented effective storage solutions for garden supplies, enhancing accessibility and organization.
- Resolved customer inquiries efficiently, fostering positive relationships and repeat business.
- Provided excellent customer service by addressing inquiries, concerns, and offering appropriate solutions.
- Ensured accurate pricing information on all items throughout the store using price-checking tools when needed.
Cashier
Walmart
Fresno, CA
08.2024 - 03.2025
- Ensured accurate cash handling and balanced registers at shift end.
- Processed customer transactions efficiently using POS systems.
- Assisted customers with inquiries, enhancing overall shopping experience.
- Maintained cleanliness and organization of checkout area for optimal flow.
- Collaborated with team members to improve service delivery standards.
- Trained new staff on cashier procedures and customer service protocols.
- Monitored inventory levels and restocked merchandise as needed during shifts.
Member Services
Planet Fitness
04.2023 - 09.2024
- Talking to members in person or on the phone to ensure they are satisfied with gym service
- Frequent cleaning and sanitizing of equipment and facilities.
- Restocking Fridge
- Cleaning Tanning Beds, Bathrooms etc...
Cashier
Ross Dress For Less
11.2023 - 01.2024
- Seasonal Work
- Cashing out Customers
- Bagging item appropriately
- Doing Go-Backs Efficiently
- Giving out correct change and appropriate discounts when necessary
Team Member
Jack In The Box
12.2022 - 05.2023
- Handled Drive-Thru Orders
- Cashing out Customers with correct change
- Hanging out food in correct order
- Bagging orders according to screen and combo menu
- Cleaning Tables, Chairs, Bathrooms, and Counters Frequently
Education
High School Diploma -
Mount Whitney High School
Visalia, Ca06-2022
Skills
- Communicating
- Answering Phones
- Computer Skills
- Social Media Knowledge
- 4 years of math
- Great Customer Service
- Multitasking
- Seasonal plant care
- Teamwork
- Merchandise assembly
- Customer service
- Time management
- Customer assistance
- Multitasking Abilities
- Excellent communication
Timeline
Garden Center Associate
Walmart
03.2025 - Current
Cashier
Walmart
08.2024 - 03.2025
Cashier
Ross Dress For Less
11.2023 - 01.2024
Member Services
Planet Fitness
04.2023 - 09.2024
Team Member
Jack In The Box
12.2022 - 05.2023
High School Diploma -
Mount Whitney High School