+ Years of relationship building experience
Hi, I’m
Steven Essary
Tomball,TX
Summary
Motivated and dependable professional seeking an opportunity which will utilize my exemplary problem solving, communication and customer service skills. Possess a strong desire to learn and the ability to adapt to new situations which allows me to excel in any environment.
Overview
19
Work History
LSR Multifamily - Roofing, Welding, & Construction
Account Manager - Business Development
03.2022 - 08.2023
Job overview
- Personally sold $800,000 in construction services fiscal year ending August 1, 2023.
- Averaged 30 on-site client touches per week.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Educated clients on new products or services to increase customer engagement with brand.
- Evaluated client needs and developed tailored solutions to increase positive customer ratings.
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
- Developed business pipeline using cold and warm techniques.
Shamrock Roofing
Roofing Inspector/Consultant
10.2018 - 03.2022
Job overview
- Personally closed and oversaw $2 million in sales/projects
- Inspected roof for weather damage
- Estimated total replacement cost and/or repairs needed
- Embodied company and provided superior client service
- Guided clients through insurance process
- Set client expectations with repairs and replacement
- Managed jobsites and ran materials as needed
- Assisted in office when necessary
- Represented employer and negotiated with insurance adjusters
- Installed high-quality roofing systems, paying careful attention to hazards and other safety concerns.
State Farm & Allstate
Personal and Commercial Lines Specialist
06.2016 - 10.2018
Job overview
- Responsible for prospecting, as well as following through entire sales process
- Responsible for answering phones and providing excellent customer service for in book
- Pivoted all lines of business including P&C, Life and Health, and Bank Products
- Was personally responsible for origination of 3 mortgage refinances and 9 auto loans
- Chosen for special project to call on in-book and schedule Insurance and Financial Reviews
- Reviewed current coverages and identified possible exposures for potential and existing clients
- Served as first point of contact for any guests in office
Necessary Maintenance Salon
Salon Owner/Independent Contractor
07.2004 - 06.2016
Job overview
- Consulted and scheduled clients with respect to their requests and needs
- Managed inventory control, sales, and ordering of retail products
- Maintained sales and service logs as well as all accounting duties
- Responsible for cleaning salon to State Board and Health Department standards
Education
Tomball Community College, Tomball, TX
Associate
Royal Beauty Careers, Houston, TX
Cosmetologist from Cosmetology
Skills
- Territory Expansion
- Sales Proposal Creation
- Customer Consultations
- Sales
- Customer Experience
- Sales Support
- Project Management
- Effective Presentations
- Customer Service and Assistance
- Conflict Resolution
Additional Information
- Formerly Licensed Texas Cosmetologist - Microsoft Office - Multiple CRM - Outlook - Formerly Insurance Licensed in Texas for Property and Casualty #2114129 - Formerly Insurance Licensed in Texas for Life and Health #2114129
Timeline
Account Manager - Business Development
LSR Multifamily - Roofing, Welding, & Construction
03.2022 - 08.2023
Roofing Inspector/Consultant
Shamrock Roofing
10.2018 - 03.2022
Personal and Commercial Lines Specialist
State Farm & Allstate
06.2016 - 10.2018
Salon Owner/Independent Contractor
Necessary Maintenance Salon
07.2004 - 06.2016
Tomball Community College
Associate
Royal Beauty Careers
Cosmetologist from Cosmetology
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