Steven Faison
Wesley Chapel
Summary
Dedicated window treatments professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand by providing excellent customer satisfaction.
Overview
10
10
years of professional experience
Work History
General Manager of Operations
Sunburst Shutters
04.2018 - 08.2024
- Sales appointments for window treatment consultations, taking measurements, and finalizing orders.
- Visiting Lowes stores to keep associates up to date on products and processes as well as maintaining in-store displays.
- Ride along with installers to assist with installation of window treatments.
- Responsible for post-installation assessments to maintain customer satisfaction.
- Networking with window fashion whole sale companies to establish new provider accounts.
Operations Manager
Metro Development Group
01.2015 - 04.2018
- Supervised home builders in the development of new communities to ensure compliance with permits, assessment of new projects, and quality and timely completion of new projects.
- Worked with local Community Development District to find and establish maintenance vendors for each community.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
- Analyzed and reported on key performance metrics to senior management.
Education
High School Diploma -
Stepping Stones High School
Tampa06.2005
Skills
- Operations Management
- Staff Development
- Business Analysis
- Logistics Management
- Installation of window treatments
- Sales background
- Microsoft Word, Office, and Excel
Timeline
General Manager of Operations
Sunburst Shutters
04.2018 - 08.2024
Operations Manager
Metro Development Group
01.2015 - 04.2018
High School Diploma -
Stepping Stones High School
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