Steve Farrand
Grand Blanc,MI
Summary
Dynamic leader with proven track record of successfully managing projects and initiatives and achieving desired business objectives. Skilled in developing and executing strategies, managing budgets and resources, and leading cross-functional teams. Consistently produces tangible outcomes that exceed expectations.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Program Director
RestorixHealth
02.2022 - Current
- Overall leadership, performance, and operations of the wound center
- Education of services the wound center offers to all Ascension Genesys hospital departments and the community
- Managing budget, P & L's, and staffing to volume
- Marketing and relationship management between the hospital and the wound center
- Increased hyperbaric census by 75% and increased overall wound care appointments by 35%.
Program Specialist II
Centene/Michigan Complete Health
04.2019 - 02.2022
- Determination and authorization of personal care units/hours through completion of Personal Care Assessments and interviewing of members
- Development of custodial care authorization process
- Collaboration with Utilization Management and Case Management for development of transitions of care program.
Manager of Clinical Services
Specialty Medical Management
12.2018 - 04.2019
- Management of Transitions of Care Program, which lead to a 30% decrease in admissions for the contracted ICO's
- Management of Long-Term Services and Support Program
- Training and education for field nursing staff
- Off-site consultant for various management positions.
Clinical Supervisor of Health Education & Services
Concerto Health
09.2016 - 12.2018
- Development and implementation of clinic-based Transitions of Care program which decreased readmissions by 33%
- Management of health education program
- Launched pilot of Community Health Coach program
- Direct supervision and oversight of Community Health Coaches and disease management education staff.
Staff Nurse
Hegira Programs Inc.
04.2013 - 05.2017
- Medical care of patients detoxing from various substances of abuse in an independent working environment during midnight hours
- Medication management and education to patients
- Admissions and quality assurance check of medical charts and daytime operations.
Utilization Review Nurse & Transitions Coordinator
Concerto Health
12.2014 - 09.2016
- Utilization review nurse, ensuring hospital and skilled nursing stays were coordinated appropriately with Medical Director for approval, denial, or alternative options for complex patient's needs
- Managed effective and safe discharge planning and post discharge coordination
- Coordinated placement, transportation, and DME with skilled nursing facilities, home care agencies and families
- Completed appropriate assessments with patients while meeting with primary care physicians to discuss needs of complex patients.
Nursing Supervisor
Homestead Home Health Care
08.2013 - 12.2014
- Medical care and case management for more than 100 residents at Franklin Terrace Apartments
- Interviewing prospective employees and providing nursing supervision for 26 staff
- Providing medical training regimen for patient care staff and monitoring f training tracking log
- Development and tracking of monthly health education meetings for residents.
Education
Associate's degree in Nursing -
Schoolcraft College
Livonia, MI08.2021
Certificate Program in Practical Nursing -
Florida State College at Jacksonville
Jacksonville, FL08.2009
Associate in Science (AS) in Fire Science -
Macomb Community College
Clinton Township, MI07.2005
Skills
- Utilization Management
- Supervising Experience
- Case Management
- EMR Systems
- Managed Care
- Primary Care Experience
- Social Work
- Nursing
- Medicare
- Microsoft Office
- Program Leadership
- Budget Coordination
- Budget Administration
- Task Delegation
- Procedure Writing
- Business Oversight
Certification
Registered Nurse (RN)
Additional Information
Nutrition Education 2 years Microsoft Office 10 + years
Timeline
Program Director
RestorixHealth
02.2022 - Current
Program Specialist II
Centene/Michigan Complete Health
04.2019 - 02.2022
Manager of Clinical Services
Specialty Medical Management
12.2018 - 04.2019
Clinical Supervisor of Health Education & Services
Concerto Health
09.2016 - 12.2018
Utilization Review Nurse & Transitions Coordinator
Concerto Health
12.2014 - 09.2016
Nursing Supervisor
Homestead Home Health Care
08.2013 - 12.2014
Staff Nurse
Hegira Programs Inc.
04.2013 - 05.2017
Associate's degree in Nursing -
Schoolcraft College
Certificate Program in Practical Nursing -
Florida State College at Jacksonville
Associate in Science (AS) in Fire Science -
Macomb Community College
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