Summary
Overview
Work History
Education
Skills
Timeline
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Steven Finnegan

Kingston,MA

Summary

Proven leader with a track record of enhancing team performance and engagement at Cold Spring Club. Expert in revenue generation and operations management, I excel in recruitment, training, and motivational leadership. Skilled in fostering customer relationships, evidenced by increased loyalty at Quirk Ford. Achievements include significant brand reach expansion through innovative promotions.

Overview

26
26
years of professional experience

Work History

Club General Manager

Cold Spring Club
07.2018 - Current
  • Recruited, hired, and trained to develop high-performing staff.
  • Increased staff performance and engagement via motivational leadership.
  • Raised club traffic and brand reach with innovative online promotions.

Counter Person

NAPA Auto Parts - Genuine Parts
07.2016 - 07.2017
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Processed customer orders and accurately entered into order system.
  • Processed both cash and card purchases and returns.
  • Addressed guest complaints and resolved issues to promote satisfaction.
  • Managed multiple tasks in high-volume environment.

Carpenter

Armstrong Fence
07.2011 - 07.2015
  • Completed installations of building structures, trim, flooring, and cabinetry.
  • Planned and executed work with proper tools and materials to maximize productivity.
  • Planned projects by identifying necessary equipment, tools, and required assistance.

Salesperson

Jannell Ford of Hanover
07.2001 - 07.2010
  • Worked to build relationships with customers and built potential for additional sales.

Salesperson

Quirk Ford
07.1998 - 07.2000
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.

Education

Diploma -

Plymouth High School
Plymouth, MA
07.1987

Skills

  • Revenue Generation
  • Fitness center management
  • Hospitality Management
  • Recruitment and retention
  • Sales management
  • Food and Beverage Management
  • Facility Management
  • Operations Management
  • Training and coaching
  • Staff Scheduling

Timeline

Club General Manager

Cold Spring Club
07.2018 - Current

Counter Person

NAPA Auto Parts - Genuine Parts
07.2016 - 07.2017

Carpenter

Armstrong Fence
07.2011 - 07.2015

Salesperson

Jannell Ford of Hanover
07.2001 - 07.2010

Salesperson

Quirk Ford
07.1998 - 07.2000

Diploma -

Plymouth High School

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Steven Finnegan