Sports-minded professional with a robust background in compliance, customer relations, and nutrition services. Leveraging expertise in regulatory safety and process improvement to enhance athletic programs and ensure student well-being. Committed to fostering a collaborative environment and driving innovative solutions for continuous improvement in educational settings. Strong background in case management, prepared to make a significant impact. Proven ability to collaborate with teams and adapt to changing needs. Skilled in client assessment, resource coordination, and crisis intervention. Reliable and results-focused, with a commitment to achieving positive outcomes.
Hi, I’m
Steven Foster
Mentor,OH
Summary
Overview
3
years of professional experience
1
Certification
Work History
Step by Step Family Services
Case Manager
09.2024 - Current
Job overview
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Developed and implemented comprehensive case management plans to address client needs and goals.
OHSAA
Licensed OHSAA Official
04.2022 - Current
Job overview
- Administer game rules ensuring fair play and athlete safety in high school sports across Ohio
- Licensed and regulated official for junior and senior high school competitions
- Promote a safe and competitive environment by enforcing sport-specific regulations
- Collaborate with school officials to maintain high standards of sportsmanship and integrity
- Resolve on-field disputes and make critical decisions swiftly, ensuring smooth game flow and upholding OHSAA standards
- Foster sportsmanship and fair play among young athletes, contributing to their personal growth and development through sports
Hinckley Preparatory Academy School
P.E instructor/Nutrition Director
08.2023 - 05.2024
Job overview
- Develop and deliver PE lessons aligned with state standards, enhancing student fitness and health
- Plan and grade lessons and assessments, focusing on sports, fitness, and health education
- Lead PE curriculum development, integrating advanced fitness technology for improved engagement
- Oversee nutrition program, ensuring compliance with health regulations and food quality standards
- Monitor student progress, adjust teaching methods, and optimize nutrition services for better outcomes
- Revamped PE curriculum with cutting-edge fitness tech, boosting student engagement
- Optimized nutrition program for improved health outcomes
Cleveland Browns
Guest Services Team Representative
10.2023 - 01.2024
Job overview
- Welcome guests at Cleveland Browns Stadium, ensuring a positive first impression
- Enforce stadium policies and procedures to maintain a safe environment
- Guide guests with accurate directions, improving their overall visit
- Elevate fan experiences through exceptional customer service, ensuring seamless navigation and policy adherence at Cleveland Browns Stadium
- Implement stadium protocols meticulously, enhancing guest safety and satisfaction while providing accurate directional guidance
- Foster a welcoming atmosphere for diverse fan base, addressing inquiries and resolving issues to create memorable game-day experiences
Summit Academy
Federal Program Coordinator
05.2022 - 08.2023
Job overview
- Managed fiscal operations for food programs across 23 schools, ensuring compliance and resource optimization
- Assisted Federal Program and Purchasing Administrators in executing responsibilities effectively
- Directed school staff to establish quality standards for nutrition program presentation and service
- Implemented district-wide customer service philosophy, enhancing overall food service experience
- Guided staff in fostering a customer-focused approach, improving satisfaction and value
Education
University of Akron Main CampusAkron, OH
Bachelor of Science from Sports Marketing
05.2021
University Overview
Cuyahoga Community CollegeCleveland, OH
Associate of Arts from General Studies
05.2016
University Overview
Skills
- Relationship Management
- Training
- Development Process Improvement
- Regulatory Safety
- Problem-solving
- Compliance
- Needs Assessment
- Negotiations
- Customer Relations
- Client Relations
- Nutrition Services
- Sales
- Case management
- Active listening
- Critical thinking
Accomplishments
Accomplishments
Chapter President, Omega Psi Phi Fraternity, Inc. | Mar 2020 – Apr 2023
Manager Level 2 Certification (SERV Safe) | Aug 2022 – Aug 2027
Licensed CPR Rescuer | Active
Licensed OHSAA Official
Certification
- Manager Level 2 Certification, SERV Safe, 08/01/22, 08/31/27
- Licensed CPR rescuer, CPR, 04/01/22, Present
- OHSAA, 04/01/22, Present
Professional Service And Community Involvement
Professional Service And Community Involvement
- Chapter President, Omega Psi Phi Fraternity, Incorporated, 03/01/20, 04/30/23
- I9 Sports Coordinator, 01/01/24, 04/30/24
Timeline
Case Manager
Step by Step Family Services
09.2024 - Current
Guest Services Team Representative
Cleveland Browns
10.2023 - 01.2024
P.E instructor/Nutrition Director
Hinckley Preparatory Academy School
08.2023 - 05.2024
Federal Program Coordinator
Summit Academy
05.2022 - 08.2023
Licensed OHSAA Official
OHSAA
04.2022 - Current
Cuyahoga Community College
Associate of Arts from General Studies
- Manager Level 2 Certification, SERV Safe, 08/01/22, 08/31/27
- Licensed CPR rescuer, CPR, 04/01/22, Present
- OHSAA, 04/01/22, Present
University of Akron Main Campus
Bachelor of Science from Sports Marketing
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