Steven Fraire
Chandler,AZ
Summary
Knowledgeable, dedicated customer service professional with extensive experience in grocery Retail industry. Solid team player with outgoing, positive demeanor And proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction And contribute to company success. Always willing to Adapt to the situation as needed. Fiercely loyal to a job that is worthwhile.
Overview
16
16
years of professional experience
Work History
Meat Retail Operations
Safeway
10.2013 - Current
- Analyzed meat temperatures for safety and quality and monitored heat conditions for stability 3 times daily
- Rotated products to sell before expiration dates, prevent waste and keep food safety in check
- Often pushed short date items to customers or discount em in order reduce shrink
- Managed to to sell up to 6 large bulk boxes of chicken in less then 4 hours
- Prepared and packaged meat products by cutting and grinding meat to customer specifications
- Sometimes 3 to 7 orders at once
- Maintained excellent levels of food safety by frequently checking product dates and temperatures
- Kept meat cases fully stocked, clean and properly labeled to allow customers to find products quickly
- Followed proper safety, handling and crosscontamination procedures
- Worked flexible hours across night, weekend and holiday shifts
- Contributed to leadership team for implementing company policies and procedures
Cashier and Courtesy Clerk
Safeway
11.2008 - 10.2013
- Assisted customers with large purchases by carrying items to vehicles of up to 60 pounds
- Returned unwanted items to correct store locations and restocked shelves
- Performed cash, card and check transactions to complete customer purchases
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise
- Solicited loyalty program memberships and assisted customers in completing forms to join sales promotions
- Maintained clean and tidy checkout area to optimize service delivery
- Collected more than 50 shopping carts from parking lot on half hour rotations and cleaned and dried soiled and wet carts
Education
Meat Cutter Apprentice Certification - Meat Cutting
Maricopa Skill Center
Phoenix, AZ01.2008
High School Diploma -
Corona Del Sol High School
Tempe, AZ05.2007
Skills
- Flexible and Adaptable
- Health and safety procedures
- Dependable and Responsible
- Attention to Detail
- Teamwork and Collaboration
- Sanitation and food safety
- Attention to detail
- Reliability
Accomplishments
- Been noted for going above and beyond to help customers.
- Collaborated with butcher shop team in fulfilling large orders beyond normal circumstances.
- Awarded Employee of the month 7 times in 15 years of service with the company.
Timeline
Meat Retail Operations
Safeway
10.2013 - Current
Cashier and Courtesy Clerk
Safeway
11.2008 - 10.2013
Meat Cutter Apprentice Certification - Meat Cutting
Maricopa Skill Center
High School Diploma -
Corona Del Sol High School
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