Steven F. Szmutko
Las Vegas
Summary
Professional leader with leadership experience ready to drive impactful change. Proven ability to implement strategic initiatives and enhance operational performance. Valued for collaborative team leadership and adaptability to evolving business needs.
Overview
7
7
years of professional experience
Work History
Vice President
LUC OF LAS VEGAS- 501C3
Las Vegas, NV
01.2025 - Current
- Networked with local businesses to spread advertising for local charity events and gained 3 new business sponsorships for a 501c3.
- Conceived and launched a new monthly charity fundraiser for local domestic abuse charities, increasing monthly fundraising by 164%
- Oversaw pledge periods leading to 125% increase in new membership, year over year.
Learning Trainer
AMAZON MOD LAS8
Las Vegas, NV
04.2023 - Current
- Executed the development of 73 Ambassadors (trainers) across 4 shifts to advance cross-training between 3 process functions and onboarding of new associates
- Organized the cross-training of 204 veteran employees and onboarding of 236 new hires
- Implemented new communication strategies to increase on-site associate compliance by 86%
- Tracked Hazmat and Code of Conduct Certifications for 284 associates and 75 team members based out of site, pushing the site ahead of compliance by 3 months
- Built and implemented a new database in Quip to track the trained roles of up to 250 associates on site.
- Created new labor and training tracking equipment and standard work, adopted by 3 exterior sites in Texas, Oregon, and Illinois
Ship Clerk/Flow Process Assistant
AMAZON MOD LAS8
Las Vegas, NV
10.2020 - 03.2023
- Oversaw flow of 25k-58k customer packages per shift, executed labor moves to balance flow, and tracked labor and budget hours for shifts of 50-65 associates simultaneously
- Coordinated the launch of Amazon Go Cart training in Returns network, organizing running training for 115 employees, including 5 Process Assistants, and 2 Area Managers
- Led Quality initiatives and changes to standard work by using Kaizen to identify barriers and improve processes by providing feedback to associates at LAS8, reducing overage defects by 65%
- Managed standard work audits and productivity feedback projects that contributed to increasing LAS8 SigmaBind rates on shift from 170 units per hour to 236
IXD CrossDock Dock Clerk and Process Assistant
Amazon Sort Center PNE5
Robbinsville, NJ
05.2019 - 10.2020
- Launched prototyped functions for Amazon WHS, instituting engagement initiatives and standard work changes and floor remapping, pushing site units per hour per person from 45 to 115
- Launched Amazon CDW5 site as Away Team, coordinating Lead Safety School and indirect training across two shifts, developing 25 Waterspiders, 20 Fluid Loaders, and 3 Process Assistants
- Processed and organized $1M to $5M in inbound/outbound invoices and bills for XIX1 per week
- Instituted a new quality SOP for outbound Clerks to properly document Trailer Utilization, producing standard work and cutting $8.4 Million in costs
- Handpicked associates to develop into critical rolls, specializing 7 employees for Problem Solving, 10 for Pit Training, 5 for Process Guide, and promoting 5 into Process Assistant and IT Technician positions
Education
Bachelor of Arts - Humanities
Rider University
Lawrenceville, NJ01-2016
Skills
- Process optimization techniques
- Project execution
- Expertise in dock management
- Proficient in Microsoft Office Suite
- Event management skills
- Business networking strategies
Timeline
Vice President
LUC OF LAS VEGAS- 501C3
01.2025 - Current
Learning Trainer
AMAZON MOD LAS8
04.2023 - Current
Ship Clerk/Flow Process Assistant
AMAZON MOD LAS8
10.2020 - 03.2023
IXD CrossDock Dock Clerk and Process Assistant
Amazon Sort Center PNE5
05.2019 - 10.2020
Bachelor of Arts - Humanities
Rider University