Steven Fuentes
Palm Bay,FL
Summary
Accomplished Service Technician with a proven track record at Culligan Water, skilled in maintenance and repair, and exceptional in customer relationship management. Leveraged diagnostics skills to enhance equipment functionality, achieving significant customer satisfaction. Demonstrates strong problem-solving abilities and mechanical tool expertise, ensuring safety and efficiency in hazardous environments. I have also obtained my "Household Service Training School" certificate through Culligan.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Service Technician #1
Culligan Water
Melbourne, FL
07.2017 - Current
- Examined previously completed work for accuracy.
- Maintained accurate records of service calls, repairs, and parts used.
- Followed all safety protocols while performing work in potentially hazardous environments.
- Inspected equipment for proper operation and safety hazards prior to use.
- Conducted service appointments to diagnose and fix problems.
- Provided training on the safe usage of equipment when needed.
- Dismantled malfunctioning pumps for diagnosis and repairs.
- Diagnosed mechanical problems using technical manuals, schematics and other diagnostic techniques.
- Installed new components or replaced defective parts to restore functionality.
- Diagnosed problems and determined solutions for various customer issues.
Lawn Spray Technician
True Green
Melbourne, FL
02.2016 - 03.2017
- Monitored weather conditions to determine when spraying should be done.
- Projected positive image of company by always dressing appropriately, acting professionally, keeping neat, organized vehicle spaces and being punctual for appointments.
- Followed company policies on safety protocols while working in the field.
- Conducted yard maintenance tasks according to contract and to meet customer satisfaction.
- Operated power sprayers and spreaders for the application of pesticides and fertilizers.
Laborer
Brevard County
Melbourne, FL
02.2009 - 09.2015
- Followed all safety procedures when handling hazardous materials in the laboratory setting.
- Organized tools, supplies, and equipment needed for specific jobs according to instructions provided by supervisor.
- Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
- Ensured that all personal protective gear was worn at all times while on the job site.
- Understood how to operate and maintain job site equipment safely and for maximum productivity.
- Operated various power tools such as drills and saws safely while following manufacturer's instructions.
Education
High School Diploma -
New Fellowship
Titusville, FL05-2008
Skills
- Time tracking
- Maintenance and repair
- Equipment calibration
- Service reports
- Customer relationship management
- Emergency response
- Troubleshooting and diagnosis
- Diagnostics skill
- Equipment inspection
- After-sales support
- Testing and analysis
- Sales experience
- Problem-solving
- Mechanical tools
Certification
- Fork Lift operator certificate
Timeline
Service Technician #1
Culligan Water
07.2017 - Current
Lawn Spray Technician
True Green
02.2016 - 03.2017
Laborer
Brevard County
02.2009 - 09.2015
High School Diploma -
New Fellowship
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