Summary
Overview
Work History
Education
Skills
Initial
Timeline
Generic

GREGORY COLLINS

Newtown,VA

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

28
28
years of professional experience

Work History

EPG Service Technician/Express Service Technician

Carter Machinery
01.2023 - Current
  • Company Overview: Carter Machinery (CAT) provides equipment and services for various industries
  • Service and T/S generators / heavy equipment
  • Carter Machinery (CAT) provides equipment and services for various industries
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
  • Tested systems, noting issues and completing preventive maintenance.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Received consistent positive feedback from customers, reflecting dedication to delivering exceptional service quality.
  • Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
  • Responded to customer inquiries quickly and professionally to increase satisfaction.

Diesel tech

Diesel Power
02.2020 - 12.2022
  • Repair diesel trucks
  • Removed components and completed repairs or installed new replacements.
  • Adhered to safety regulations while servicing vehicles, preventing injuries and accidents.
  • Replaced parts such as belts, hoses and motors on different systems.
  • Assessed equipment for damage, wear, battery life, and fluid levels.

Foreclosure specialist / owner

Old Dominion Field Services LLC
01.2008 - 02.2020
  • Maintained homes under foreclosure
  • Ensured strict adherence to deadlines by closely monitoring case progress and proactively addressing potential delays.
  • Conducted comprehensive research to stay current on industry trends and best practices in foreclosure management.
  • Coordinated with property preservation teams to secure assets after foreclosure sales were completed successfully.
  • Managed a high volume of complex cases simultaneously while maintaining exceptional levels of organization and attention to detail.

Cable Installer/ Project Manager

United States Digital Services
08.1996 - 12.2007
  • Cable installation tech, moved up to lead tech then to management installed residential cable tv
  • Adhered to safety protocols during installations, ensuring a secure work environment for both employees and customers.
  • Contributed to team success by consistently meeting or exceeding assigned weekly installation targets.
  • Improved customer satisfaction by providing efficient and professional cable installation services.
  • Documented equipment transfers and sales details for accurate record keeping.
  • Provided all drivers with pertinent safety materials regarding rules and regulations.
  • Executed design concept and build requirements for several vehicles to align with job requirements.
  • Completed projects by effectively delegating tasks and overseeing employee performance.
  • Evaluated fleet performance metrics regularly to identify areas for improvement, leading to increased productivity and revenue growth.
  • Enhanced overall fleet safety through rigorous compliance with regulatory standards and implementation of best practices in risk management.
  • Conducted root cause analysis for recurring issues in the fleet operations, developing effective solutions that minimized downtime and enhanced reliability.
  • Reduced repair costs through the establishment of strategic partnerships with reliable vendors and negotiating favorable contract terms.
  • Trained drivers to manage time effectively, improving overall mileage performance.

Education

central high -

central high
king and queen, va
06.1996

Skills

  • Repair
  • Diesel engines
  • Troubleshooting
  • Customer service
  • Wiring
  • Home repair
  • Field service
  • Installation and repair
  • Attention to detail
  • Preventive Maintenance
  • Work with minimal supervision
  • Troubleshooting skills
  • Documentation and reporting
  • Professional and courteous
  • Quality assurance
  • Equipment inspection
  • Time tracking
  • Customer relationship management
  • Inventory management
  • Scheduling and coordination
  • Project management
  • Problem-solving
  • Multitasking
  • Organizational skills
  • Teamwork and collaboration
  • Time management

Initial

G

Timeline

EPG Service Technician/Express Service Technician

Carter Machinery
01.2023 - Current

Diesel tech

Diesel Power
02.2020 - 12.2022

Foreclosure specialist / owner

Old Dominion Field Services LLC
01.2008 - 02.2020

Cable Installer/ Project Manager

United States Digital Services
08.1996 - 12.2007

central high -

central high

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GREGORY COLLINS