Summary
Overview
Work History
Education
Skills
Timeline
Generic

MARK SNOW

Zephyrhills

Summary

Dynamic Service Technician with extensive experience at Norwalt Automation Group, specializing in high-speed assembly and automation. Proven expertise in PLC troubleshooting and creative problem-solving, driving efficiency and innovation in manufacturing environments. Recognized for developing user-friendly change-over applications, enhancing productivity, and ensuring top-tier quality standards.

Overview

35
35
years of professional experience

Work History

Service Technician / Assembler

Norwalt Automation Group
Tampa
04.2025 - 05.2026
  • Executed high-speed assembly operations on deodorant production lines across US and global locations.
  • Employed Fanuc robotics to enhance efficiency in handling varied sample tubes for pick-and-place tasks.
  • Conducted verification and labeling processes customized to individual patient requirements.
  • Collaborated on control systems for vision-guided robotics and OCR camera checks.
  • Partnered with industry leaders including P&G, Unilever, Cirkul, and Thermo Fisher.
  • Visited multiple sites, including a new startup for Quest Diagnostics, to optimize blood sample automation.

Mechatronics Technician / Field Service Technician

RND Automation
Bradenton
11.2018 - 03.2025
  • Build and service automated manufacturing and custom packaging machines for many industries. Some include Schick, Abott Labs, Smith and Nephew, Thermo Fisher Scientific, Hershey Chocolate, Terumo, Aligntech, Medtronics, Honeywell, Bio-life, etc.
  • Rebuild and retro-fit existing machines and lines as well as installations for custom automation machines for many industries. Take on new shop tasks and processes and help with development of new concepts for a myriad of different projects including new form/seal assemblies as well as new show machines. Help develop SOPs for assembly and work with the startup of a new division for smaller companies and service protocols.
  • Diagnosed problems with mechanical and electrical systems and equipment using advanced troubleshooting abilities.

Electrician (residential / commercial)

BEST Home Services - AC / Plumbing / Electrical
03.2017 - 11.2018
  • Install circuit extensions, feeds, sub panels, main panels and a myriad of different small jobs requiring permits
  • Work independently on each job diagnosing customer problems and requests. Many estimates and/or quotes for customers and companies written daily.

Machine Builder / Tester

New England Machinery
Bradenton
03.2016 - 03.2017
  • Troubleshot and constructed high-speed packaging unscrambling and feeding machines.
    Achieved empty container handling speeds of up to 500 CPM, varying by size and shape.
    Assembled rotary capping machines and addressed operational issues for improved performance.
    Assisted in machine shop with sheet metal work during busy periods to ensure project completion.

Line Production / Sanitation Maintenance

Baldwin Richardson Foods
Macedon
05.2013 - 03.2016
  • Operated vertical thermoform/fill and seal machines, including multiple fillers and unscramblers during production.
  • Oversaw line operators and controls, maintaining full documentation of CCPs and downtime reports.
  • Ensured maximum efficiency by monitoring weights and line speeds to optimize OEE.
  • Utilized SOPs, GMPs, and BPO/BPT practices to prioritize safety and communication.
  • Executed CIP for all plant processing and filling systems, documenting chemical usage and chart recordings.
  • Conducted preventive maintenance on positive displacement pumps and homogenizers through monthly and weekly rebuilds.
  • Acquired knowledge of machine start-up/shutdown procedures, system setups, and CIP operations.
  • Joined safety committee in 2014 and participated in relevant seminars to enhance safety protocols.

Aseptic Filler Tech (cleanroom) & Plant BPO/BPT Maintenance

Dr.Pepper / Snapple Group Inc. - Mott’s (formerly Cadbury Schweppes AB)
Williamson
03.2005 - 09.2011
  • BPT/BPO – glass/can/plastic inline and rotary fillers, cappers, sorters, labelers, inline/drop packers, formers, blowmolders, palletizers and de-palletizer, etc.
  • Responsible for the operation & maintenance of Aseptic filler. Machine op + full line control in/out of cleanroom.
  • Responsible for complete changeovers, PM’s, numerous records for QC/QA, machine logs, downtime reporting, HACCP paperwork, line control and complete safety practices.
  • 7day/24hr continuous operation requiring the use of mainframes, PLC control, skid control (pasteurizer), machine loading, sanitation (caustic/acid scrub) Vortex and Sterbac usage.

Captain / Operator / Deckhand / Mechanic

Three Sisters F/V
Scarborough
08.2003 - 05.2004
  • Executed seasonal fishing duties, including maintenance of boats and lobster traps from August to January.
  • Rebuilt and overhauled lobster boat for commercial clamming using innovative dredge and launcher design.
  • Installed new hauler, reworked existing wiring, and integrated large DC converter with high-pressure lines and pumps.
  • Maintained and operated three sisters F/V independently after obtaining Maine commercial clamming license.

Machine Tester / Service Technician

Palace Packaging Machines Inc.
Downingtown
01.2002 - 08.2003
  • Built and assembled plastic container handling equipment from start to finish in shop.
  • Conducted assembly testing with full documentation prior to customer acceptance tests and shipping.
  • Constructed high-speed centrifugal bowl feeders and linear belt machines for varied applications.
  • Collaborated with testers to enhance testing practices, reducing production time while ensuring quality.
  • Assisted electrical engineer/programmer with Allen Bradley PLCs to address customer requests and test scenarios.
  • Employed machining techniques, sheet metal fabrication, and welding regularly for machinery production.
  • Trained junior builders on effective assembly techniques and adherence to safety protocols.
  • Maintained organized workspace to optimize efficiency during assembly processes.

Engineering Technician / Experimental Machinist

Concept Group Inc.
West Berlin
11.2000 - 06.2001

Assembled and inspected parts for clients including Lockheed Martin, Honeywell, and DOD.

Prepared components for vacuum brazing, welding, annealing, and glass-to-metal sealing processes.

  • Created custom tools, jigs, and fixtures to enhance machining setups and quality control.
  • Facilitated part handling for manual and CNC machining operations.

R & D Experimental Shop Machinist / Engineering Technician

Mahaffy & Harder Engineering Company
Fairfield
06.1998 - 11.2000
  • Oversee Experimental Shop (R&D) – including purchasing, project management & maintenance of all equipment
  • Design, re-design & modify parts for forming tools / dies, sub-assemblies, presses, drives, fixtures, etc
  • Satisfy all special production orders, experiments, concept designs and prototypes selected for R&D
  • Creatively combine conventional machining, design, fabrication, repair, welding & engineering techniques
  • Absorb multiple prototype projects, 75% of part alterations & sample models with complete documentation
  • Develop working sample packages and tooling for customers, engineers, management and sales
  • Aid in the assembly for such companies as B&D, D.O.D., Ethicon, J & J, Kraft, Schering-Plough, etc.

Mechanic / Electrician – Machine Builder

Bert Mastriani & Company (B.M.A.C.)
Fairfield
10.1997 - 05.1998
  • Incorporated new machine designs, manufacturing practices on a semi-automatic dual-turret slitter-rewinder
  • Involved in inspection of parts, outside purchasing, PLC program trouble shooting, machining parts, etc
  • Engineered & assembled; start-finish, all wiring, part modifications and testing subassemblies
  • Handle complete system integration, customer training and demonstrations for acceptance tests; full documentation, manuals, prints and GMP’s provided to customers prior to shipment

Senior Technical Representative – Machine Builder / Lead Service Tech

Pace Packaging Corporation
Fairfield
11.1991 - 06.1996
  • Built automated packaging machinery for the pharmaceutical, petroleum, food and beverage industries
  • Assigned to many custom plastic bottle unscramblers, stand-up units, orientors, hoppers & prototype equipment
  • Built & engineered high speed machine unscramblers/sorters capable of up to 700+ b.p.m. (bottles per minute)
  • Standardized most debugging and trouble shooting techniques as well as manufacturing processes
  • Served as field engineer and acted as primary liaison between customer and manufacturer
  • Developed advanced machines with no change-part, user friendly change-overs, simulated production on hundreds of different geometry containers, minimized change-over time & achieved a 100% customer satisfaction record
  • Developed advanced multiple toolless change-over applications & procedures, universal tooling designs
  • Created feasible manufacturing techniques, custom show machines, many sketches, designs & blueprints
  • Worked in high pressure situations and succeeded in an ever changing technically demanding environment
  • Installed machines in 6 countries including China, Korea, Malaysia, Singapore, Taiwan & Australia
  • Provide extensive training for groups of 2-15 & issued verbal/written change-over procedures & tested them
  • Served some companies as Abott Labs, ADM, Coca-Cola Bottling, Delmonte, GE Silicones, Hershey Chocolates, Kraft Foods, Maybelline, Owens-Illinois, Plasti-Pak, P & G, USA Detergents and hundreds of other companies

Education

Some College (No Degree) - Fanuc Handling Tool and Maintenance courses with certifications

Fanuc Detroit Facility
Detroit, OR
05-2021

SOLIDWORKS (3D solid modeling) Essentials and Drawings courses

Prism Engineering Inc
02-2012

Some College (No Degree) - CAD/CAM - Intro to Robotics

Camden County Community College
Blackwood
01-1991

High School Diploma - Mechanical Drawing / Building Trades

Triton Regional H.S.
01-1990

trained in CFC – 12 refrigerant recovery, service procedure

Mobile Air Conditioning Society (MACS)

Skills

  • Robot training
  • Maintenance
  • Handling Tool
  • Robo-guide
  • Teach pendant work
  • Mechanical assembly
  • Engineering
  • Fixed automation
  • Tooling
  • Repair
  • Electrical
  • Hydraulics
  • Pneumatics
  • Machining
  • Vertical mills
  • Horizontal mills
  • Lathes
  • Brakes
  • Press
  • Drills
  • Surface grinders
  • Saws
  • Power tools
  • Creative problem solving
  • Layout
  • Design
  • Redesign
  • Prioritizing
  • Mechanical design
  • PLC troubleshooting
  • Automatic equipment debugging
  • Semi-automatic equipment debugging
  • Manufacturing environments
  • Production environments
  • Microsoft family
  • RS Logix
  • AB PLCs
  • Keyence PLCs
  • B&R PLCs
  • Network controls
  • Welding
  • Mig welding
  • Tig welding
  • Stick welding
  • Oxy-acetylene welding
  • Spot welding
  • Soldering
  • Bonding practices
  • Sheet metal fabrication
  • Plastic fabrication
  • Engine repair
  • PC repair
  • Carpentry
  • Masonry
  • Plumbing
  • Electrical wiring
  • Software troubleshooting
  • Hardware troubleshooting

Timeline

Service Technician / Assembler

Norwalt Automation Group
04.2025 - 05.2026

Mechatronics Technician / Field Service Technician

RND Automation
11.2018 - 03.2025

Electrician (residential / commercial)

BEST Home Services - AC / Plumbing / Electrical
03.2017 - 11.2018

Machine Builder / Tester

New England Machinery
03.2016 - 03.2017

Line Production / Sanitation Maintenance

Baldwin Richardson Foods
05.2013 - 03.2016

Aseptic Filler Tech (cleanroom) & Plant BPO/BPT Maintenance

Dr.Pepper / Snapple Group Inc. - Mott’s (formerly Cadbury Schweppes AB)
03.2005 - 09.2011

Captain / Operator / Deckhand / Mechanic

Three Sisters F/V
08.2003 - 05.2004

Machine Tester / Service Technician

Palace Packaging Machines Inc.
01.2002 - 08.2003

Engineering Technician / Experimental Machinist

Concept Group Inc.
11.2000 - 06.2001

R & D Experimental Shop Machinist / Engineering Technician

Mahaffy & Harder Engineering Company
06.1998 - 11.2000

Mechanic / Electrician – Machine Builder

Bert Mastriani & Company (B.M.A.C.)
10.1997 - 05.1998

Senior Technical Representative – Machine Builder / Lead Service Tech

Pace Packaging Corporation
11.1991 - 06.1996

Some College (No Degree) - Fanuc Handling Tool and Maintenance courses with certifications

Fanuc Detroit Facility

SOLIDWORKS (3D solid modeling) Essentials and Drawings courses

Prism Engineering Inc

Some College (No Degree) - CAD/CAM - Intro to Robotics

Camden County Community College

High School Diploma - Mechanical Drawing / Building Trades

Triton Regional H.S.

trained in CFC – 12 refrigerant recovery, service procedure

Mobile Air Conditioning Society (MACS)
MARK SNOW