STEVEN A. GALVEZ
West Covina,CA
Summary
Successful Executive with years of demonstrated ability in delivering mission-critical results developed during military service and exemplified in the civil sector. Offering outstanding communication and cross-cultural team management skills. Entrepreneurial attitude for optimal profitability. Ambitious team leader adept at creating strategic alliances with organizational leaders and effectively aligning with and supporting key business initiatives.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Vice President of Operations
Sierra Commercial Plumbing, Inc.
08.2019 - Current
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Increased company profits through performance optimization strategies and efficiency improvements.
- Set clear goals to monitor targets and offered real-time input on performance and motivation.
- Strategically coordinated operations according to objectives and capabilities, effectively allocating resources to meet demands
- Drove team engagement to achieve aggressive company targets and supported project management team for optimal performance.
Project Manager
A-list Construction
01.2017 - 08.2019
- Developed implementation methodologies to rein in project costs while meeting key milestones between design team and client.
- Detailed improvements to restoration plans by creating detailed budgets, schedules and costing estimates for clients.
- Modified and directed project plans to meet organizational needs specified by client or design team and implementing a set of comprehensive tracking processes to monitor project performance.
- Increased efficiency and team performance by implementing actionable process improvements through team building exercises and utilizing cross-training techniques to boost productivity and develop each team member's individual skills set.
Director Of Sales And Marketing
Windster Hoods, Inc.
07.2015 - 12.2017
- Directed development of interactive, direct marketing, media, creative, sales promotion and PR strategies.
- Championed marketing programs and general business solutions resulting in increased customer traffic and sales
- Preserved brand integrity by monitoring the consistency and quality of marketing content both online and on-site locations nationwide.
- Directed and coordinated marketing activities and policies to promote products and services.
- Cultivated effective partnerships with engineering, marketing, sales and customer support staff.
- Reviewed the financial aspects of product development, such as budgets, expenditures and research and development appropriations.
Marketing Analyst
Windster Hoods, Inc.
12.2014 - 07.2015
- Targeted both offline and online consumers by designing a multi-pronged and comprehensive marketing strategy.
- Developed partnerships with local businesses to secure third party promotions.
- Led account management, strategy, targeting and campaign development for over 300+ online and local vendors
- Worked closely with clients to identify their needs and challenges and provide solutions-oriented campaign themes.
- Conducted trend forecasting and analysis.
Human Resources Specialist
United States Army
10.2008 - 04.2013
- Created company personnel policies, standard operating procedures and employee handbooks which resulted in maximum time efficiency.
- Updated key human resource metrics daily using reporting tools such as Windows Powerpoint, Word, and Excel databases.
- Customer Service Representative and assist in daily issues that Soldiers were facing ranging from pay inquiries, housing allowance issues to punitive action cases.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
Education
High School Diploma - undefined
West Covina High School
West Covina, CA2008
Bachelor of Arts - Human Resources
University of Pheonix
Diamond Bar, CASkills
- Microsoft Office proficient
- Team builder
- Self-motivated
- Organized
- Critical thinking
- Competitive
- Type 45 WPM
Certification
Graduate from Advanced Individual Training, Ft. Jackson, SC as a Human Resources Specialist.
Accomplishments
- Veteran of Operation Iraqi Freedom 09-10
- Veteran of Operation Enduring Freedom 11-12
- Honorably Discharged from the United States Army.
Timeline
Vice President of Operations
Sierra Commercial Plumbing, Inc.
08.2019 - Current
Project Manager
A-list Construction
01.2017 - 08.2019
Director Of Sales And Marketing
Windster Hoods, Inc.
07.2015 - 12.2017
Marketing Analyst
Windster Hoods, Inc.
12.2014 - 07.2015
Human Resources Specialist
United States Army
10.2008 - 04.2013
High School Diploma - undefined
West Covina High School
Bachelor of Arts - Human Resources
University of Pheonix
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