Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Stephanie Reyes

East Elmhurst,United States

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

9
9
years of professional experience

Work History

Professional Pet Stylist

Petco Health And Wellness Co.
04.2020 - Current
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Kept animal coats clean and healthy with regular washing, grooming, and trimming.
  • Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
  • Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
  • Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.
  • Educated visitors and staff on proper animal care and handling.
  • Documented animals' weight, size and condition in computer system for review by senior staff.
  • Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.

Dental Receptionist

Steinway Family Dental Center
01.2018 - 04.2020
  • Scheduled, rescheduled, and cancelled appointments for dental patients.
  • Provided excellent customer service to create positive experiences and build patient trust.
  • Greeted visitors and patients to determine needs, check appointments, and direct accordingly.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Placed new supply orders, managed inventory and restocked clerical spaces.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Helped patients complete necessary medical forms and documentation.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.

Clerical Assistant

Record Access
06.2015 - 01.2018
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Maintained records of material flow, compiling and organizing related data.
  • Managed records and data transfer, ensuring traceability and improving operations through automated systems.
  • Reviewed time sheets, prepared attendance reports and processed payroll for office staff.
  • Scheduled office equipment repair and maintenance to extend equipment lifespan and prevent unplanned downtime.
  • Set up offices and put together all HR documentation for new staff members.

Education

High School Diploma -

St. Agnes Academic High School
College Point, NY

Associate Of General Studies -

Queensborough Community College of The City University of New York
Queens, NY

Skills

  • Customer Relationships
  • Detail Oriented
  • Excellent People Skills
  • Multitasking Strengths
  • Organization
  • Cash Handling Accuracy
  • Excellent Written and Oral Communication
  • Problem Solving
  • Microsoft Office

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Professional Pet Stylist

Petco Health And Wellness Co.
04.2020 - Current

Dental Receptionist

Steinway Family Dental Center
01.2018 - 04.2020

Clerical Assistant

Record Access
06.2015 - 01.2018

High School Diploma -

St. Agnes Academic High School

Associate Of General Studies -

Queensborough Community College of The City University of New York

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Stephanie Reyes