Steven Garcia
Westminster,CO
Summary
Proactive transitioning soldier with extensive experience in flight operations, software troubleshooting, and incident response. Skilled in strategic planning, team collaboration, and operational efficiency improvement. Bringing strong analytical mindset, decision-making skills, and commitment to safety and quality of service.
Overview
8
8
years of professional experience
1
1
Certification
Work History
MQ-1 Pilot/Aircraft Commander
U.S. Army Active Duty
01.2019 - Current
- Analyzed and troubleshooted flight computer and support software routinely through various mediums (RedHat, Linux, Windows) and implemented controls and procedures to ensure safe and efficient operations both in and out of flight.
- Performed preventative maintenance weekly on flight systems, servers, and virtual machines to ensure smooth and efficient operations.
- Monitored daily and weekly key performance indicators to maintain on-track status.
- Served as a liaison between management and frontline staff fostering open lines of communication ensuring timely resolution of issues/concerns.
- Created and implemented strategies for improving operational efficiency and accuracy.
- Managed onboarding tasks to support smooth adjustment and complete training for new hires.
- Promoted a positive work culture by addressing employee concerns promptly, fairly, and consistently.
- Evaluated employee performance in monthly reviews and recommended strategies for improvement.
- Managed personnel effectively by providing clear expectations, ongoing feedback, and opportunities for growth and development.
- Monitored day-to-day production operations and identified methods to improve quality and efficiency.
- Coordinated with other departments to maintain smooth and efficient product flow.
- Increased customer satisfaction and grew business by maintaining close relationships and trust with interagency customers.
- Increased flight safety by consistently performing thorough pre-flight inspections and addressing potential issues.
- Demonstrated exceptional teamwork abilities through collaboration with fellow pilots, maintenance personnel, and other aviation professionals in providing seamless service for partner forces and efficient flight operations.
- Collaborated with co-pilots on decision-making processes during high-stress situations, mitigating risks and maintaining a calm environment.
- Ensured timely arrivals and departures by efficiently coordinating with air traffic control, ground crew, and other relevant personnel.
Lifeguard/IPAP/Swim Instructor
City of Thornton
05.2016 - 05.2017
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
- Developed valuable teaching skills by leading beginner swim lessons to children ages 3-12
- Improved response times by conducting thorough lifeguard drills and training sessions.
Education
Bachelor of Science - Kinesiology
12.2026
- Dean's List 2023
Associate of Applied Science - Unmanned Aerial Systems
12.2026
Skills
- Time and Task Management
- Crew Resource Management
- Documentation skills
- Decision Making and Problem Solving
- Analytical mindset
- Strategic Planning
- Teamwork and Collaboration
- Attention to Detail
- Excellent Communication
- Organizational Skills
- Self Motivation
Certification
- CompTIA A+ (expected October 2024)
- CompTIA Network+ (expected December 2024)
- CompTIA Security+ (expected April 2025)
Timeline
MQ-1 Pilot/Aircraft Commander - U.S. Army Active Duty
01.2019 - Current
Lifeguard/IPAP/Swim Instructor - City of Thornton
05.2016 - 05.2017
Concordia University Chicago - Bachelor of Science, Kinesiology
Cochise College - Associate of Applied Science, Unmanned Aerial Systems