Steven Garcia
Providence
Summary
Detail-oriented Security Professional experienced in CCTV surveillance, incident reporting, and emergency response. Enhanced safety protocols and delivered superior customer service in high-pressure environments. Focused on leveraging interpersonal skills, effective time management, and problem-solving expertise in a full-time role.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Security Officer
Usentra Security
Warwick, RI
10.2025 - Current
- Monitored premises to ensure safety and security for personnel and property.
- Conducted routine patrols, identifying potential hazards and addressing security concerns.
- Responded promptly to emergency situations, following established protocols for incident management.
- Assisted in maintaining accurate logs of daily activities and incidents for reporting purposes.
Infantryman
Rhode Island Army National Guard
East Greenwich, RI
04.2024 - Current
- Executed training programs to enhance team skills and operational effectiveness.
- Mentored junior soldiers in military tactics, leadership principles, and teamwork dynamics.
- Communicated effectively with superiors and subordinates alike, facilitating smooth execution of orders during high-stress situations.
- Developed soldier skills by providing guidance on marksmanship, physical fitness, and tactical maneuvers.
- Trained in use of tear gas, passive ordnance, and explosives.
- Patrolled designated coverage areas and evaluated terrain for defensive use.
Delivery Driver
Uber Eats
Providence, RI
07.2025 - 10.2025
- Delivered food orders efficiently, ensuring timely service and customer satisfaction.
- Navigated routes using GPS technology to optimize delivery times and reduce delays.
- Communicated effectively with customers to confirm order details and resolve issues promptly.
- Maintained vehicle cleanliness and performed routine inspections for safety compliance.
Security Officer
Allied Universal Security Services
Providence, RI
04.2022 - 05.2025
- Monitored premises to ensure safety and security of property and personnel.
- Conducted regular patrols to detect signs of intrusion or unwanted activity.
- Responded promptly to alarms, incidents, and emergencies according to established protocols.
- Collaborated with law enforcement during investigations and incidents requiring additional support.
- Documented daily activities, incidents, and irregularities in detailed reports for management review.
- Assisted in training new security staff on company policies and emergency procedures.
- Implemented access control measures to regulate entry points and enhance building security.
- Maintained surveillance equipment functionality through routine inspections and troubleshooting.
- Completed full building and grounds patrols to spot and investigate concerns.
- Directed guests around building and answered accessibility questions.
- Contributed to a positive work environment through excellent teamwork and collaboration with colleagues.
- Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
- Responded quickly to incidents and assessed active situations for security concerns.
Infantryman
Massachusetts Army National Guard
Braintree, MA
06.2018 - 06.2022
- Implemented safety protocols to minimize risks during field exercises and drills.
- Coordinated closely with allied forces during joint operations, enhancing interoperability and mission effectiveness.
- Employed various weapons systems proficiently in both offensive and defensive engagements.
- Worked with Law Enforcement agencies to provide security during protests in the summer of 2020
- Responded to the COVID pandemic and worked to contain the viral outbreak
- Responded to the January 6th Insurrection and provided security in Washington DC along with the Capitol Police during the inauguration
Cashier
D'Angelo Grilled Sandwiches
Warwick, RI
10.2020 - 04.2021
- Processed customer transactions efficiently using point-of-sale systems.
- Ensured accuracy in cash handling and balanced registers at end of shifts.
- Assisted customers with menu selections, enhancing overall dining experience.
- Managed inventory levels and restocked supplies to maintain store operations.
Insurance Agent
PRIMERICA FINANCIAL SERVICES LIMITED
Cumberland, RI
10.2016 - 09.2020
- Developed comprehensive insurance plans tailored to client needs, enhancing customer satisfaction.
- Conducted thorough policy reviews to ensure compliance with industry standards and regulations.
- Analyzed market trends to identify growth opportunities and adjust strategies accordingly.
- Led training sessions for new agents, fostering a culture of continuous learning and improvement.
Education
High School Diploma -
Central High School
Providence06-2016
Skills
- Security guard license
- General security
- Safety compliance
- CCTV monitoring
- Video surveillance
- Emergency response
- Report writing
- Detail-oriented
- Adaptability
- Superior customer service
Certification
- Licensed Insurance Agent
- CPR
- Driver's License
Timeline
Security Officer
Usentra Security
10.2025 - Current
Delivery Driver
Uber Eats
07.2025 - 10.2025
Infantryman
Rhode Island Army National Guard
04.2024 - Current
Security Officer
Allied Universal Security Services
04.2022 - 05.2025
Cashier
D'Angelo Grilled Sandwiches
10.2020 - 04.2021
Infantryman
Massachusetts Army National Guard
06.2018 - 06.2022
Insurance Agent
PRIMERICA FINANCIAL SERVICES LIMITED
10.2016 - 09.2020
High School Diploma -
Central High School