Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Steven Gomez

Bergenfield,NJ

Summary

Proven professional with a track record of enhancing customer experience at Carcierge Valet through expert vehicle handling and exceptional guest service. Skilled in problem-solving and time management, I significantly improved guest flow and satisfaction. Demonstrated ability in customer communication and maintaining a clean driving record, I consistently meet employer expectations for quality and efficiency.

Overview

6
6
years of professional experience

Work History

Valet

Carcierge Valet
05.2021 - Current
  • Delivered guest vehicles smoothly and met diverse needs of valet customers.
  • Helped guests unload and load luggage.
  • Answered guest's questions about property amenities and services.
  • Maintained cleanliness of work sites, parking spaces, and guest services stations.
  • Issued and collected claim tickets and processed valet parking fees.
  • Trained junior staff in customer care, driving and parking operations to uphold standards.
  • Drove varied vehicles, including luxury and sports models, safely and legally.
  • Resolved customer complaints through calm, constructive communication.

Landscaper

Steven's Lawn Care
01.2019 - 01.2021
  • Performed planting, watering, mulching, and edging of lawns.
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Operated landscaping equipment with focus on safety and machine longevity.
  • Removed weeds, hazards, and debris from common pathways to improve usability.

Computer Lab Assistant

Bergenfield High School
07.2019 - 08.2019
  • Handled lab equipment, cleaned keyboards, monitors, and disk drives.
  • Presented software packages and applications and developed lab templates.
  • Delivered projects, packages, and forms to offices in the building.

Education

Associate of Arts - Business

Bergen Community College
Paramus, NJ
05.2025

High School Diploma -

Bergenfield High School
Bergenfield, NJ
06.2021

Skills

  • Flexible Schedule
  • Time Management
  • Customer service and support
  • Guest flow management
  • Problem-Solving
  • Clean Driving Record
  • Payment Processing
  • Customer Service
  • Cash Handling
  • Punctual and Reliable
  • Loading and unloading
  • Customer Communication

Languages

Spanish
Native or Bilingual

Timeline

Valet

Carcierge Valet
05.2021 - Current

Computer Lab Assistant

Bergenfield High School
07.2019 - 08.2019

Landscaper

Steven's Lawn Care
01.2019 - 01.2021

Associate of Arts - Business

Bergen Community College

High School Diploma -

Bergenfield High School

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Steven Gomez