Jamaal Terry
Dallas
Overview
9
9
years of professional experience
Work History
Valet
Joule
1530 Main Street
11.2024 - Current
- Parked and retrieved vehicles efficiently, ensuring customer satisfaction and safety.
- Maintained organized parking areas, optimizing space usage for maximum vehicle accommodation.
- Assisted guests with luggage and directions, enhancing overall guest experience and service quality.
- Monitored vehicle flow during peak hours, reducing wait times and improving service efficiency.
- Collaborated with management to implement process improvements, increasing operational effectiveness.
- Built positive customer rapport for courteous, friendly and professional service.
- Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
Metropolitan Furniture
12.2021 - 02.2022
- I started working with this furniture delivery service to earn more money since it was 120 a day or 140 a day if doing out of town deliveries. I was mostly just the helper but I did have to drive the box truck some days.
Cook
Raising cane’s
09.2021 - 11.2021
- Started working nights for the extra money. Not much room to move up but I still do my best.
Inbound stow
Amazon
11.2020 - 11.2021
- A stower is responsible for scanning a product and appropriately placing it to the right shelf for customer’s consumption. Duties of a stower include inspecting the item for any defects and escalating damaged items to the supervisor ensuring adequately labeled products.
- I started working for Amazon after quitting Kroger to start something new. Ever since I started there I’ve been learning new things faster than anyone who started with me. So far in the past 5 months I’ve learned 6 new positions and learned how to operate a electronic pallet jacket. My AM; area manager, has been trying to talk me to becoming a PA; process assistant, ever since I became a Learning Ambassador.
E-Commerce lead
Kroger
06.2017 - 10.2020
- Prepare and deliver online orders that exceed customer expectations for ease of shopping, variety, and freshness. Scan and bag products to fulfill customers' online orders while paying particular attention to specific customer instructions.
- I started working for Kroger going into my sophomore year of high school and was promoted after graduating. While still going to school I managed to work nights and weekends. Slowly progressing from just gathering customers items to making schedules, learning new skills, and being able to run my department without needing my supervisor. Once COVID hit and I was told I wouldn’t be returning to school, my managers and supervisor agreed it was time to promote me to the lead position. Filling being promoted I started working full time almost 6 days a week.
Education
Diploma - undefined
Hebron high school
Location03.2020
Skills
- Customer service and support
- Customer communication
- Efficient work ethic
- Patience and composure
- Team collaboration
- Reliability and punctuality
- Multitasking and organization
- Flexible schedule
- Time management
Timeline
Valet
Joule
11.2024 - Current
Metropolitan Furniture
12.2021 - 02.2022
Cook
Raising cane’s
09.2021 - 11.2021
Inbound stow
Amazon
11.2020 - 11.2021
E-Commerce lead
Kroger
06.2017 - 10.2020
Diploma - undefined
Hebron high school