Summary
Overview
Work History
Education
Skills
Timeline
Generic

Steven Gonzales

Aurora,CO

Summary

Proven track record showcasing expertise in complex system troubleshooting and customer engagement. Demonstrates exceptional technical documentation skills and a goal-oriented approach. Known for efficiently coordinating multi-faceted projects and fostering team cohesion, significantly enhancing operational efficiency and security protocols.

Overview

8
8
years of professional experience

Work History

Special Security Representative (SSR)

Delta Solutions & Strategies, LLC
12.2024 - Current
  • Performed all aspects of the SCI Personnel Security Program including processing SCI eligibility, submission of investigation requests, conducting SCI indoctrination briefings, and obtaining signed Non-Disclosure Agreements
  • Administrator for the Defense Information System for Security DISS, Scattered Castles, and SCIBS, monitored and verified personnel clearance statuses
  • Received, reviewed and processed visit requests via official/authorized means
  • Coordinate with Industry and military security personnel to resolve clearance discrepancies
  • Coordinate with Security Forces Squadron to facilitate base authorization and access for non-Common Access Card (CAC) holders to carry out official duties
  • Identified, planned, and prioritized office tasks to ensure completion prior to submission/due date
  • Performed semi-monthly audits to ensure personnel maintains appropriate level of authorization and accesses to secured spaces
  • Performed Sensitive Compartmented Information (SCI) and North Atlantic Treaty Organization (NATO) indoctrinations
  • Escorted and observed un-cleared personnel in secured spaces in compliance with security protocols

Systems Analyst/ Mission Operator

RTX
10.2023 - 10.2024
  • Provide corrective actions for anomalies when monitoring 20+ computer system displays for routing the complex and unique message communication systems

• Coordinate and resolve conflicts with our several ground stations, including hardware replacement and acquisitions via cleared channels..

• Complete scheduled projects on time, knowing the different messaging schemes, their priority, and routing them accordingly.

• Interact and coordinate with several customers and peers, ensuring communication messaging procedures are done correctly, and motivation within the workplace is pristinely established.

• Provided application support and troubleshooting for complex software application issues.

E-SME (Enterprise - Subject Matter Expert)

General Dynamics Information Technology
06.2022 - 10.2023
  • Provide corrective actions for anomalies when monitoring 20+ computer system displays for routing the complex and unique message communication systems
  • Coordinate and resolve conflicts with our several ground stations, including hardware replacement and acquisitions via cleared channels
  • Complete scheduled projects on time, knowing the different messaging schemes, their priority, and routing them accordingly
  • Interact and coordinate with several customers and peers, ensuring communication messaging procedures are done correctly, and motivation within the workplace is pristinely established
  • Provided application support and troubleshooting for complex software application issues
  • Review and approve data center requests, ensure that all information is current, valid, and meets the required data elements

Security Escort for Un-cleared Personnel

PAE
01.2021 - 06.2022
  • Escorting and observing un-cleared contractors personnel to ensure compliance with security protocols
  • Renewing my required certification annually to maintain the ability to perform my duties
  • Collaborating with the site protection force to guarantee that all security requirements are met and any violations are avoided
  • Identified potential security threats and reported incidents to the appropriate authorities.
  • Provided secure escort services for personnel, assets and documents in a professional and timely manner.
  • Demonstrated excellent communication skills when dealing with clients or colleagues.

Security Operations Center (SOC) Officer

Andrews International Group
04.2017 - 10.2021

• Monitoring alarms and cameras, and documenting important information in the daily operations log

• Dispatching the ADF Security Rover in response to daily tasks and emergency situations

• Acting as the 911 operator for the ADF Site compound and managing incoming calls, directing personnel as necessary

• Being familiar with Lenel and its use in my role

• Communicated concerns and information to supervisor for remediation and support.

• Created and maintained strong relationships with staff, customers and stakeholders.

• Enforced corporate policies and procedures in compliance with applicable laws and regulations.

Education

High School Diploma -

Cherokee Trail High School
Aurora, CO
05.2008

Skills

  • Proficient in computer applications
  • Confident communicator
  • Proactive self-starter
  • Results-driven
  • Efficiently organized
  • Resource optimization
  • Adaptable mindset
  • Effective teamwork
  • Diligent professional
  • Supportive team participant
  • Consistently dependable
  • Documentation development
  • Crisis response coordination

Timeline

Special Security Representative (SSR)

Delta Solutions & Strategies, LLC
12.2024 - Current

Systems Analyst/ Mission Operator

RTX
10.2023 - 10.2024

E-SME (Enterprise - Subject Matter Expert)

General Dynamics Information Technology
06.2022 - 10.2023

Security Escort for Un-cleared Personnel

PAE
01.2021 - 06.2022

Security Operations Center (SOC) Officer

Andrews International Group
04.2017 - 10.2021

High School Diploma -

Cherokee Trail High School
Steven Gonzales