Steven Goolsby

• Liaison between AECOM, NYCHA and construction vendors for 21 developments. Participate in project coordination and prepared financial NYCHA documents for contract work.
• Thoroughly inspect work sites and monitor eBuilder project budgets during all phases of the NYCHA project. Review construction project submittals, progress of work, invoice reports, and field-work for accuracy.

• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns through telecommunications.
• Answered average of 35 calls and emails, addressing customer inquiries, resolving discrepancies and providing expert NYU information for all departments.

•Create marketing strategies and in-house content for the website and social media channels. (Facebook and Instagram)
•Operate with Shopify, Shippingeasy, and Airtable to record or allocate inventory while methodically packing items. Perform functions with the package forms, invoice-coding, and item assembly builds when reviewing Gusto systems.

• Update the CoSMIC Lab website utilizing WordPress and Rochen editor software. While being an initiator for grant proposals operating invoice coding and ARC grant financials
• Confer with finance directors and engineering staff to communicate issues such as deadlines and budgets, policies, and institution coverage for grant submission to NSF, DARPA, and other programs.

• Support & assist seven program directors; manage multiple priorities while overseeing SCPS admissions, course syllabi & marketing plans in the committee
• Filmed, designed, and edited framing on video events and manage on IG, FB, and TikTok. As social media graphic designer, I created the SCPS Instagram page and wrote teaching materials & clerical operation procedures.

• Governed over two accountants to delegate accounts payable and receivable tasks with QuickBooks payroll review, Yardi Voyager, and Amex expense documents during monthly reconciliation with the controller
• Directed accounting operations, turning over $1,000,000+ per year utilizing residential accounting tasks, including tracking property taxes, preparing checks, and managing deadlines through task management