Steven Grzegowski
Stratford,CT
Summary
Proactive Parts Delivery Driver, Ice Cream Maker, Yardperson, and Server with extensive experience ensuring timely service, maintaining clean work environments, and improving team efficiency. Skilled in vehicle maintenance, computer systems, and customer service. Bringing strong relationships with customers and a drive for operational excellence.
Overview
7
7
years of professional experience
Work History
Parts Delivery Driver
NAPA Auto Parts - Genuine Parts
04.2020 - Current
- Kept records of pickups and deliveries and obtained necessary signatures and receipts.
- Developed strong relationships with customers by providing professional and courteous service during deliveries.
- Increased customer satisfaction by ensuring timely and accurate parts delivery to various locations.
- Demonstrated excellent time-management skills by consistently meeting or exceeding delivery deadlines.
- Organized warehouse space for streamlined access to auto parts inventory.
Ice Cream Maker
Micallizzi Italian Ice
03.2023 - 06.2024
- Kept work area tidy and sanitary, promptly addressing spills, and other messes.
- Improved team efficiency by assisting with the training of new staff members in ice cream making techniques.
- Maximized product consistency by following established recipes and measuring ingredients accurately.
- Handled phone orders, and made deliveries to local business
- Maintained a high level of quality control through regular equipment cleaning and maintenance checks.
- Introduced new menu items, sundae toppings, and cone varieties to encourage upselling and add-on purchases.
Yardperson
Midnight Auto
11.2019 - 03.2020
- Increased operational efficiency by performing regular maintenance on yard equipment, tools, and vehicles.
- Assisted in loading and unloading materials for timely deliveries to customers, ensuring customer satisfaction.
- Supported yard manager by coordinating daily tasks
- Maintained a clean and hazard-free work environment, adhering to safety protocols and regulations.
- Occasionally assistant tow manager on accident calls
Server Assistant
Micallizi Italian Ice
04.2018 - 10.2018
- Greeted customers warmly to provide exceptional customer service.
- Delivered customer orders promptly and with attention to accuracy and satisfaction.
- Maintained clean, safe and organized work environment to safeguard servers and patrons.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
Server
Micalizzis Italian Ice
04.2017 - 10.2017
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Education
High School Diploma -
Bunnell High School
Stratford, CT06.2018
Skills
- Vehicle Maintenance
- Safe Driving
- Excellent customer service
- Computer skills
Timeline
Ice Cream Maker
Micallizzi Italian Ice
03.2023 - 06.2024
Parts Delivery Driver
NAPA Auto Parts - Genuine Parts
04.2020 - Current
Yardperson
Midnight Auto
11.2019 - 03.2020
Server Assistant
Micallizi Italian Ice
04.2018 - 10.2018
Server
Micalizzis Italian Ice
04.2017 - 10.2017
High School Diploma -
Bunnell High School