Steven Guerrero
Amarillo,TX
Summary
Offering solid foundation in communication and relationship-building, eager to learn and develop in dynamic sales environment. Delivers willingness to quickly acquire essential sales techniques and industry knowledge. Ready to use and develop interpersonal and sales skills in Sales Correspondent role.
Overview
7
7
years of professional experience
Work History
Branch Manager
Rabern Rentals
Amarillo, TX
04.2025 - 09.2025
- .Directed branch operations to enhance service delivery and customer satisfaction.
- Implemented strategic sales initiatives to drive revenue growth and market share.
- Managed staff scheduling to optimize resource allocation and workload balance.
- Established strong community relationships to promote brand visibility and customer loyalty.
Dispatcher
Rabern Rentals
Amarillo, TX
01.2023 - 04.2025
- Coordinated daily dispatch operations, optimizing routing for timely deliveries.
- Monitored freight progress, ensuring adherence to schedules and customer requirements.
- Managed communication between drivers and clients, resolving issues efficiently.
Counter Sales Representative
Rabern Rentals
Amarillo, TX
10.2018 - 01.2023
- Resolved customer inquiries and issues efficiently, enhancing overall satisfaction.
- Managed multiple communication channels, including phone, email, and chat support.
- Maintained accurate records of customer interactions within CRM systems.
- Conducted follow-up communications to ensure resolution and client retention.
Education
No Degree - Basic Studies
Amarillo College
Amarillo, TX01-2030
Skills
- Dispatching skills
- Negotiation skills
- Communication skills
- Microsoft technology skills
- Written communications
- Business to business skills
- Heavy equipment service
- Customer relation skills
- Team leading skills
- Branch operations management
- Customer relationships
Timeline
Branch Manager
Rabern Rentals
04.2025 - 09.2025
Dispatcher
Rabern Rentals
01.2023 - 04.2025
Counter Sales Representative
Rabern Rentals
10.2018 - 01.2023
No Degree - Basic Studies
Amarillo College