Steven Hagen
Craig,CO
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Strong desire to further my career and grow into a leadership or manager position.
Overview
12
12
years of professional experience
Work History
Shop Lead
Wagner Equipment Co
12.2023 - Current
- Monitored daily operations to ensure accuracy and efficiency in the shop.
- Ensured compliance with safety regulations and policies in the shop area.
- Delegated tasks among technicians according to their individual strengths.
- Assisted in closing completed work orders with tasks were finished.
Technician B
Wagner Equipment Co
10.2022 - 12.2023
- Troubleshot systems and equipment and ran tests to make effective recommendations.
- Followed safety practices to safeguard against injury and damage to property.
- Troubleshot systems to determine appropriate resolution for reported problems with usage.
- Participated in training to maintain technical expertise and proficiency on applicable equipment.
Field Service Technician IV
United Rentals
05.2016 - 10.2022
- Performed on-site installation, routine maintenance and minor repairs to systems.
- Performed annual and preventive system service maintenance.
- Observed field safety protocols to prevent injuries and accidents.
- Trained customers on equipment after installation.
- Wrote detailed service reports describing work completed, issues and recommendations.
Trails Technician
Eagle County Government
06.2014 - 06.2016
- Performed year round maintenance and upkeep and the counties public bike path
- Maintained the service and upkeep of the local transportation buses
- Performed all maintenance and upkeep for all the local bus route bus stops and shelters
Service Technician
Two Valley Tire
06.2012 - 06.2014
- Performed all customer repairs in a timely and effective manor
- Determined schedules, sequences and assignments for work activities, based on priority, quantity of equipment and personnel skill.
- Filled out work orders, repair logs and maintenance plans to document work completed.
- Communicated with clients for outstanding customer service and to increase repeat business.
Education
Diesel Technology
Wyoming Technical Institute
Laramie, WY09.2009
Skills
- Documentation and Reporting
- Customer Service
- Problem-Solving
- Verbal and Written Communication
- Troubleshooting and Diagnosis
- Maintenance and Repair
- Work Planning and Prioritization
Timeline
Shop Lead
Wagner Equipment Co
12.2023 - Current
Technician B
Wagner Equipment Co
10.2022 - 12.2023
Field Service Technician IV
United Rentals
05.2016 - 10.2022
Trails Technician
Eagle County Government
06.2014 - 06.2016
Service Technician
Two Valley Tire
06.2012 - 06.2014
Diesel Technology
Wyoming Technical Institute
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