Steven Harkins
Manchester,NH
Summary
Successful clinical lab assistant and coordinator for over 16 years with great customer service skills and strong medical computer system skills. Strong supervisory skills including the training of new employees.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Laboratory Specimen Processing Coordinator
Catholic Medical Center
09.2005 - Current
-Proficient in several different computer systems in a medical facility
-Direct and assist in training of all staff
-Help establish procedures for the laboratory
-Cultivate strong customer service skills with patients, floor directors and co workers
-ASCP national certification in phlebotomy
-Performed troubleshooting techniques for lab instruments and computers
- Able to work in several different departments in the lab if needed
Mobile Phlebotomist Technician
American Red Cross Blood Donation Center
04.2003 - 09.2005
-Responsible for setting up and breaking down of computers and instruments needed to run the site
-Responsible for QC of all instruments needed and used
-Strong customer service skills with donors and co workers
-Phlebotomy
Education
Associate of Science - Criminal Justice
Becker College
Worcester, MA05.1992
Skills
Medical computer systems knowledge
Customer relations
Team leadership
National certified phlebotomist
Staff training
Running multiple departments in a laboratory
Certification
ASCP national certified phlebotomist
Timeline
Laboratory Specimen Processing Coordinator
Catholic Medical Center
09.2005 - Current
Mobile Phlebotomist Technician
American Red Cross Blood Donation Center
04.2003 - 09.2005
Associate of Science - Criminal Justice
Becker College
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