Steven Haro
Long Beach,CA
Summary
Experienced driver offering exceptional skills in route planning gained during the few years in transportation. Demonstrated record of safe and efficient vehicle operations combined with top-notch client satisfaction scores. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level test driver position. Ready to help team achieve company goals.
Overview
12
12
years of professional experience
Work History
Assistant Lead Driver
Kett Engineering
Long Beach, CA
09.2023 - Current
- Led cross-functional team to implement process improvements, enhancing operational efficiency and reducing errors.
- Developed training materials for staff, fostering knowledge retention and skill advancement across departments.
- Analyzed performance metrics to identify trends, driving data-informed decisions for continuous improvement initiatives.
- Coordinated project timelines and deliverables, ensuring alignment with organizational goals and stakeholder expectations.
Rental Car Transporter
Independent Contract
Santa Ana, CA (On-Site)
08.2023 - Current
- Adhered to and followed road safety rules and regulations.
- Determined need for and added fuel, coolants, lubricants and ignition aids.
- Performed pre-shift safety inspections on equipment before operating.
- Operated variable hand and foot controls to govern speed, gearing and dumping.
- Inspected vehicles before and after trips to verify safe and reliable operation.
- Operated with safety and skill to avoid accidents and delays.
- Maintained high customer satisfaction by working quickly and accurately.
- Complied with federal, state and local laws and regulations to reduce risks.
- Utilized GPS and other navigation systems to minimize delays with well-planned routes.
- Communicated with dispatch to convey delays and adjust delivery plans.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Demonstrated superior transport service, providing accurate time estimates and courteous responses.
Amazon Delivery Driver
Evolution Logistics
Cypress, CA
10.2022 - 06.2023
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
Uber Eats Driver
Uber Eats
Long Beach, CA
03.2022 - 10.2022
- Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Followed traffic laws during delivery for safety of pedestrians and other vehicles.
- Operated delivery vehicles safely and efficiently.
- Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
- Completed daily pre- and post-trip vehicle inspections.
Retail Sales Associate
Metropcs Authorized Dealer
Compton, CA (On-Site)
10.2017 - 05.2020
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Answered questions about store policies and addressed customer concerns.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Utilized upselling techniques to promote additional products and increase sales.
- Trained and supervised new employees to use selling strategies and apply best practices.
- Listened to customer needs and desires to identify and recommend optimal products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Managed efficient cash register operations.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Lyft Driver
Lyft
Long Beach, CA
08.2017 - 12.2017
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
- Followed company guidelines and policies when interacting with passengers.
- Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
- Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
- Adhered to all safety regulations and traffic laws while driving.
- Responded to passenger concerns and complaints politely and professionally.
- Completed daily vehicle maintenance and repair to guarantee dependable and safe ride.
- Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
- Inspected vehicles to confirm safe and fully-functioning working condition.
- Delivered passengers to destinations safely and on time.
- Responded with ease to sudden changes in routes and schedules.
- Followed applicable traffic regulations and traffic laws.
- Remained calm and poised in emergent situations.
- Checked condition of vehicle's tires, brakes and safety equipment to maintain systems in working order.
- Picked up riders at designated locations and greeted upon vehicle entry.
Forklift Driver
AzWest Distribution
Long Beach, CA (On-Site)
06.2014 - 08.2017
- Handled multiple tasks simultaneously to maximize work efficiency.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Transported goods between warehouse locations according to shipment and storage needs.
- Unloaded trucks and rail cars and moved materials to staging area.
- Completed cycle counts and monthly inventory.
Education
No Degree - Automotive Technology
Compton Community College
Compton, CAHigh School Diploma -
Rancho Dominguez Preparatory School
Long Beach, CA06.2014
Skills
- Recovering Vehicles
- Equipment Inspection
- Reading Comprehension
- Material Handling Equipment
- POS Terminal Operation
- Dependable and Cooperative
- Dispatch Collaboration
- Ability to Lift 50 Pounds
- Customer Satisfaction
- GPS Mapping
- Coordinating Documents
- Route Navigation Software
- Customer Relations
- Bilingual
- Cultural Sensitivity
Languages
Spanish
Native or Bilingual
Timeline
Assistant Lead Driver
Kett Engineering
09.2023 - Current
Rental Car Transporter
Independent Contract
08.2023 - Current
Amazon Delivery Driver
Evolution Logistics
10.2022 - 06.2023
Uber Eats Driver
Uber Eats
03.2022 - 10.2022
Retail Sales Associate
Metropcs Authorized Dealer
10.2017 - 05.2020
Lyft Driver
Lyft
08.2017 - 12.2017
Forklift Driver
AzWest Distribution
06.2014 - 08.2017
No Degree - Automotive Technology
Compton Community College
High School Diploma -
Rancho Dominguez Preparatory School