Ali Mustafa
Charlotte,NC
Summary
Experienced Tow Truck and CDL Truck Driver with proven track record of safe and efficient vehicle operations, resulting in top-notch client satisfaction scores. Proficient in operating semi trucks and dry-van trailers, as well as loading, securing, and unloading products with maximum efficiency. Demonstrated expertise in managing roadside assistance tasks and vehicle recovery operations with precision. Highly skilled in vehicle maintenance and providing excellent customer service, ensuring a high level of client satisfaction.
Overview
8
8
years of professional experience
Work History
Lead Tow Truck Driver
Muellers
08.2024 - Current
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
CDL A Truck Driver
Maverick Transporta0on
09.2023 - 07.2024
- Coordinated delivery schedules based on customer schedules, peak delivery times and alternate routes
- Obtained and maintained proper delivery authorization and pickup documentation
- Conducted DOT pre-trip inspections
- Transported freight from origin to destination in a safe and timely manner
- Submitted a daily mileage log with trip sheet, fuel, and maintenance and delivery documentation
- Strapped and tarped load with accuracy and stability before each trip
Tow Truck Operator
Ma5hew's Towing
01.2023 - 07.2023
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals
- Answered roadside assistance calls for tows and other vehicle support
- Secured vehicle to tow truck and checked all attachments for safe operation
- Fastened chains, straps, covers, and binders to secure load during transit
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards
Owner Operator Hot Shot Driver (OTR)
Triple Ace Transport LLC
04.2022 - 01.2023
- Completed on-time deliveries by choosing best and most efficient routes
- Completed daily inspections, basic maintenance, and common repair actions to keep equipment operating at full capacity
- Contacted customers prior to delivery to confirm and coordinate delivery times
- Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order
- Updated dispatchers frequently to convey changes such as route issues or weather delays potentially
- Drove and operated 50R car hauler trailer
Tow Truck Operator
Bob's Towing
05.2020 - 03.2022
- Secured vehicle to tow truck and checked all attachments for safe operation
- Fastened chains, straps, covers and binders to secure load during transit
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals
- Answered roadside assistance calls for tows and other vehicle support
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards
Tow Truck Operator
Barnes Towing
01.2017 - 05.2020
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals
- Answered roadside assistance calls for tows and other vehicle support
- Secured vehicle to tow truck and checked all attachments for safe operation
- Fastened chains, straps, covers, and binders to secure load during transit
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards
Education
CDL Class A License -
CL Trucking School
08.2023
GED -
Durham Technical Community College
12.2009
Skills
- Professional Worker
- Truck Maneuvering
- Efficiency and Time Management
- Dependable and Trustworthy
- Exceptional Customer Service
- Heavy Haul Expertise
- Vehicle Inspection
- Route Logs
- Commercial Driving
- Recovering Vehicles
- DOT Compliance
Timeline
Lead Tow Truck Driver
Muellers
08.2024 - Current
CDL A Truck Driver
Maverick Transporta0on
09.2023 - 07.2024
Tow Truck Operator
Ma5hew's Towing
01.2023 - 07.2023
Owner Operator Hot Shot Driver (OTR)
Triple Ace Transport LLC
04.2022 - 01.2023
Tow Truck Operator
Bob's Towing
05.2020 - 03.2022
Tow Truck Operator
Barnes Towing
01.2017 - 05.2020
GED -
Durham Technical Community College
CDL Class A License -
CL Trucking School
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