Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
Steven Heemaneth

Steven Heemaneth

Conroe,TX
Do not seek to follow in the footsteps of the men of old; seek what they sought.
Matsuo Bashō

Overview

16
16
years of professional experience
1
1
Certification

Work History

SC Ops Assoc. Supervisor

Pepsi Bottling Group
Conroe, TX
02.2020 - Current
  • Provided guidance and direction to team members on daily tasks.
  • Maintained consistent communication with all levels of staff, ensuring that expectations were met.
  • Conducted regular performance reviews for assigned employees.
  • Resolved customer inquiries and complaints in a timely manner.
  • Supervised daily activities of assigned personnel to ensure proper functioning of operations.
  • Tracked employee attendance records, vacation requests, overtime hours worked .
  • Managed budgeting processes for departmental expenses such as payroll, supplies .
  • Monitored employee productivity to provide constructive feedback and coaching.

Department Supervisor

Home Depot
Conroe, TX
03.2018 - 01.2020
  • Developed and implemented departmental policies and procedures.
  • Supervised 20 employees in Customer service and Lumber department and delegated each one with tasks and responsibilities.
  • Connected with customers to provide assistance and collect feedback to optimize operations.
  • Assessed displays for proper stock, checked store organization and kept aisles clear of obstacles.
  • Delegated tasks appropriate to individual employees to provide development opportunities.

Lead Installer/Trainer

Apollo Retail Specialists
Conroe, TX
11.2014 - 02.2018
  • Created detailed installation plans for new projects while ensuring customer satisfaction.
  • Analyzed project requirements to determine the best approach for successful implementation of new systems or services.
  • Assisted in the development of training materials for technicians on proper installation procedures.
  • Maintained inventory records for all hardware components used during installations.
  • Participated in code reviews and provided feedback on improvements needed in existing systems.
  • Conducted post-installation inspections to ensure accuracy of work performed by technician teams.
  • Removed systems and fixtures to prepare for replacements.
  • Demonstrated proper use of equipment to reduce accidents and meet health and safety requirements.
  • Read and comprehended technical documentation, checked measurements and reviewed site conditions to facilitate installation.

Squad Leader/Unit Field Trainer

United States Army
Fort Hood, TX
06.2007 - 11.2014
  • Provided guidance to subordinate personnel on tactical operations and training.
  • Trained squad members in the use of small arms, crew served weapons, and demolitions.
  • Supervised maintenance of weapons, equipment, and vehicles.
  • Assessed performance of individual soldiers within the squad.
  • Conducted risk assessments for all proposed missions or exercises.
  • Maintained communication with higher headquarters throughout mission duration.
  • Oversaw daily command for squad of 8 soldiers, demonstrating strong moral character, intellect and respect.

Education

Bachelor of Science - Early Childhood Education

Central Texas College, Killeen, TX
05.2010

Skills

  • Business Development
  • Strategic Planning
  • Staff Management
  • Operations Management
  • Inventory Control
  • Goal-Oriented
  • Waste Reduction
  • Business Planning
  • Schedule & calendar planning
  • Investigating discrepancies

Certification

  • OSHA 30
  • Powered Equipment Trainer

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

SC Ops Assoc. Supervisor - Pepsi Bottling Group
02.2020 - Current
Department Supervisor - Home Depot
03.2018 - 01.2020
Lead Installer/Trainer - Apollo Retail Specialists
11.2014 - 02.2018
Squad Leader/Unit Field Trainer - United States Army
06.2007 - 11.2014
Central Texas College - Bachelor of Science, Early Childhood Education

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Steven Heemaneth