Valerie Luna
Coachella,CA
Summary
Detail oriented Operations and Maintenance Scheduler and exceptional multitasker with strong verbal and written communication skills. Offering over 19 years of experience in collecting, analyzing and recording data, with proven leadership skills and ability to work with staff, vendors, and consultants.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Operations and Maintenance Scheduler II
Coachella Valley Water District
Coachella, CA
05.2017 - Current
- Work with O&M staff, internal departments, and consultants in development and standardization of data for over 305,000 assets, with varied data requirements for computerized maintenance management system (CMMS).
- Manage preventive maintenance schedules, request categories, task codes, notifications, employee setup, and security. Ensure data is kept in synch between enterprise resource planning system (ERP), and CMMS.
- Coordinate with O&M staff to develop and maintain comprehensive maintenance plan to track metrics for 32 O&M divisions, allows reporting of planned and corrective work by division and facility, identifies gaps in maintenance for continual improvement.
- Coordinate with vendors, consultants, and internal departments to assist in development and troubleshooting of API for data sharing between CMMS and ERP system.
- Meet with vendors, consultants, internal departments, and supervisory staff to ensure CMMS activities, including implementation, training, system testing, and project deliverables are completed in accordance with timelines and contractual agreements.
- Assist in providing demonstrations of CMMS and ERP system, either in-person or Microsoft Teams meeting.
- Assist in development of guidebook and training documents for CMMS.
- Participate in system integration testing and user acceptance training activities.
- Provide daily customer service to ERP and CMMS users including training, gathering enhancement requests, and coordinating questions with vendors and consultants.
- Establish and maintain performance reports an track key performance indicators.
- Analyze data, track expenditures, recommend adjustments and produce documents to assist with budget preparation.
- Maintain data for O&M staff in Everbridge notification system for standby and employee information.
- Review, prepare, and route work order billing sheets using Right Signature.
- Receive, route, and close work orders for new installations.
Operations and Maintenance Scheduler
Coachella Valley Water District
Coachella, CA
10.2005 - 05.2017
- Represented Operations Department as Subject Matter Expert for ERP implementation and training staff.
- Coordinated with staff to maintain construction schedule and communicate scheduled work to customers.
- Worked from work orders, construction drawings, and plat sheets to order materials, obtain encroachment permits, and utility clearance for construction jobs.
- Analyzed data and prepared reports to assist staff in evaluating production and key performance indicators.
- Prepared O&M capital work orders for capitalization of assets over $10K, added estimated and actual cost of labor, equipment, and materials.
- Acted as liaison for Operations Department in interdepartmental working groups related to budget, work orders, workflows, business processes and related topics.
- Participated in Strategic Planning and setting company goals and objectives.
Office Assistant/Word Processing Operator
Coachella Valley Water District
Coachella, CA
04.2003 - 10.2005
- Completed clerical tasks such as typing correspondence, filing, and distributing mail.
- Interacted with customers by phone, email or in-person to provide information.
- Entered work order data and backflow test results into system.
- Maintained standby schedules.
- Maintained petty cash.
- Prepared travel authorizations.
- Transcribed meeting minutes.
Education
Some College Course Work -
Coachella Valley High School
Thermal, CASkills
- Understand asset processes and data flow
- Understand maintenance management practices
- Basic GIS concepts, principles, and analytical techniques
- Strong organizational and analytical skills
- Collaborative communication, problem solving, and critical thinking skills
- Effectively communicate and present information
- Knowledge of financial terms and principles
- Knowledge of organizational structure and business operations
- Ability to comprehend and interpret documents
- Proficient in MS Office Products (Excel, Power Point, Word, SharePoint)
Certification
- Institute of Asset Management
- UCR Supervision and Leadership
- FEMA - ICS
Timeline
Operations and Maintenance Scheduler II
Coachella Valley Water District
05.2017 - Current
Operations and Maintenance Scheduler
Coachella Valley Water District
10.2005 - 05.2017
Office Assistant/Word Processing Operator
Coachella Valley Water District
04.2003 - 10.2005
Some College Course Work -
Coachella Valley High School