Steven Herrera
San Antonio,TX
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
27
27
years of professional experience
Work History
Operations, Small Sort Personnel
UPS
10.2024 - Current
- Part time package handling and sorting during this peak season on a permanent hiring schedule
Inside Sales
UPS
03.2019 - 09.2024
- Work culture includes, no flexibility in punctuality, must have and live by the value of integrity and must have character and hard work ethic when you’re on the clock, it’s full speed attending and cover over 6 thousand current UPS customers for your territory and maintaining the current business but must increase new sales winning packages over our competition FedEx and DHL for small packages under 150 lbs
- Provide solutions that will streamline their logistics for domestic and international shipping process saving them time and money
- A lot of technology implemented and always changing as our company improves and adapts to new process
- 2022 Winner of Highest International Exports out of over 400 inside sales reps for the entire region, not effective to the rest of the 500,000 employees worldwide
Sales Consultant
Roger Beasley Mazda
01.2015 - 01.2019
- Sold New and Preowned all of Mazda’s line of vehicles averaged over 20 vehicles per month and sold over 31 vehicles in August 2018 my best month ever, worked over 80 hours per week, no weekends off, as I was used to in the Yellow Page Business, my previous long time career
Sr. Account Executive
Capitol Directories, Inc
01.2010 - 01.2015
- Yellow Page and Digital Advertising that I was offered to start up 4 books with my yellow page advertising Boss of over 21 years with our previous company
- This includes Lakeway, Steiner Ranch, Westlake, and Dripping Springs all over 1 million in sales for the entire region
- Was offered a Senior Position that would include training for the 10 reps being on staff
Senior Account Executive
User-Friendly Phone Book
01.1998 - 01.2010
- Yellow Page and Digital Advertising business to business, starting up books in San Antonio with my Boss of 21 years in this business teaching me everything she learned in the yellow page business
- Would travel to Beaumont the Golden Triangle, Lake Charles and Houston to sell their Metro Phone books on a 10 month canvass reaching out to new and current business
- Was the best in the business, 8 years out of 20 total, did well over 6 figures in commissions and was either number 1 or 2 in ranking in the region depending on what city we were campaigning
- Great experience and loved it while it lasted
Education
BBA - Business
The University of Texas At San Antonio
San Antonio, TXSkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Computer skills
- Organizational skills
- Calm under pressure
- Active listening
- Organization and time management
- Decision-making
- Problem resolution
- Verbal communication
Accomplishments
- Supervised team of 10 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Languages
English
Native or Bilingual
Spanish
Full Professional
Interests
- Volunteering for community initiatives to give back to local communities and make a positive impact
- Food Tourism
- Motorcyclist
- Boating
- fish/hunt
Timeline
Operations, Small Sort Personnel
UPS
10.2024 - Current
Inside Sales
UPS
03.2019 - 09.2024
Sales Consultant
Roger Beasley Mazda
01.2015 - 01.2019
Sr. Account Executive
Capitol Directories, Inc
01.2010 - 01.2015
Senior Account Executive
User-Friendly Phone Book
01.1998 - 01.2010
BBA - Business
The University of Texas At San Antonio
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