Steven Herron

Senior Software Engineer

Sprint/T-Mobile

07.1997 - 04.2023

Support of the Accounts Receivable and Invoicing systems
Responsibilities included tracking ticket development process, deploying code to production and maintaining evidence for SOX audit process.
This included triaging, researching issues, developing solutions, testing and deploying code to production environments
Integral participant on the performance and tuning team to improve run time of application logic
Key contributor for the mainframe to Linux conversion project
This involved onboarding accounts receivable vendor package INFOR to replace in-house systems
Developed process to convert outstanding customer balance/transaction history to INFOR
Daily support of billing cycles and customer data
Responsibilities included tracking ticket development process, deploying code to production and maintaining evidence for SOX audit process
Developed process to pull LDAP information using PowerShell and Java.
Updated old code bases to modern development standards, improving functionality.
Optimized code performance for improved user experience and system efficiency.
Managed multiple projects simultaneously while maintaining strict deadlines and high-quality standards.
Maintained comprehensive documentation of development work, facilitating knowledge sharing among team members.
Worked with project managers, developers, quality assurance and customers to resolve technical issues.
Enhanced software functionality by identifying and resolving complex technical issues.
Promoted technical leadership to entry-level and junior engineers in complex enterprise system environment.
Collaborated with management, internal and development partners regarding software application design status and project progress.
Conducted regression testing and submitted observations to development team.
Coordinated efficient large-scale software deployments.
Analyzed data to coordinate installation of new systems or modification of existing systems.
Provided guidance and mentored less-experienced staff members.
Coordinated deployments of new software, feature updates and fixes.
Corrected, modified and upgraded software to improve performance.
Authored code fixes and enhancements for inclusion in future code releases and patches.
Tuned systems to boost performance.