Steven Jackson

• Identified problems and recommended new processes to improve performance and reduce costs.
• Conducted time studies for various manufacturing processes, optimizing workstations and reducing cycle times.
• Enhanced overall operational efficiency through redesigning workflow and layout of production lines.
• Implemented continuous improvement initiatives, identifying inefficiencies in existing systems and processes.
• Facilitated root cause analysis sessions to identify issues contributing to downtime or waste within the facility.

• Maintained up-to-date knowledge of industry best practices, emerging technologies, and relevant regulations to ensure compliance and maintain a competitive edge.
• Streamlined workflow, prioritizing tasks based on urgency and impact on overall productivity.
• Enhanced production efficiency by troubleshooting and repairing complex mechanical, electrical, and pneumatic systems.
• Maximized equipment lifespan by diligently monitoring performance indicators and addressing any concerns promptly.
• Served as a key point of contact between management, engineering staff, operators, and other maintenance technicians to address pressing issues quickly.

Used specialized tools to detect leaks in gas and refrigerant systems.

• Replaced windshields and windows in vans, trucks and cars.
• Applied primer, installed glass and monitored curing.
• Maintained inventory of automotive tools and installation materials.
• Broke down complex mechanical information into simpler parts for individuals with little or no understanding of system operations.
• Worked on all major vehicles to repair engines, transmissions and electrical systems.
• Implemented tracking systems to monitor parts inventory and transactions to reduce discrepancies.
• Explained estimates and determined repair timelines to manage customer expectations.
• Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees and online knowledgebase.

• Performed as a fire team member during situational training exercises and all infantry dismounted battle drills.
• Communicated urgent orders and directions effectively to team of 4 personnel.
• Surveyed and analyzed terrain to determine optimum equipment placement and use.
• Led fire team during infantry dismounted battle drills and situational training exercises.
• Conducted ceremonial missions throughout the Military District of Washington
• Part of the Emergency Response for the 2017 Presidential Inauguration.
• Serviced and repaired all small arms weapons to maintain functionality