Steven Christopher James II
Corona,CA
Summary
- Professional with extensive experience in therapeutic practices, delivering exceptional client care through tailored treatment plans that enhance satisfaction and well-being. Known for adaptability and a results-driven approach, excelling in collaborative and dynamic environments. Proficient in diverse massage techniques while maintaining a serene, client-focused atmosphere. Prepared to work flexible hours, including heavy lifting and customer service responsibilities.
Overview
12
12
years of professional experience
Work History
Guest Service Specialist
Mister Car Wash
Santa Ana, California
11.2025 - Current
- Welcomed customers and addressed inquiries with friendly service.
- Educated customers on available services and promotions effectively.
- Resolved customer complaints promptly to enhance satisfaction levels.
- Managed cash register transactions and ensured accuracy in payments.
- Collaborated with team members to streamline service processes.
- Assisted with car wash operations and maintained cleanliness of work areas.
Massage Therapist
Independant
02.2024 - Current
- Provides in-home massages for clients in the Riverside and Inland Empire areas.
- Provides therapeutic and professional massage services tailored to individual client needs, enhancing overall wellness and relaxation.
- Educates clients on self-care techniques and post-treatment recommendations to promote recovery and prevent injury.
- Executes various modalities including Swedish, deep tissue, and sports massage, adapting approaches based on client feedback.
Massage Therapist
Glen Ivy Hot Springs
06.2023 - 07.2024
- A Part-Time Massage Therapist. Provides Swedish Massages with Aromatherapy products, Oncology Massages, Himalayan Salt Stone services and CBD Treatments.
- Informed clients of the products they can purchase to keep up with their health as well as recommended other services throughout Glen Ivy that they can use to further improve their experience.
- Massaged 6 to 7 clients per day.
Massage Therapist
Hand And Stone Massage and Spa, Lake Forest CA
09.2021 - 05.2023
- A Full-Time Lead Massage Therapist. Provides Swedish Massages with enhancements such as Aromatherapy, Himalayan Salt Stones and Foot Scrubs.
- Keeps treatment rooms clean and stocked in a daily fashion.
- Assists other Therapists in their daily duties whenever possible.
- Massaged at least 7 clients per day
Massage Therapist
Massage Envy, Corona CA
11.2017 - 09.2021
- A Full-Time Massage Therapist. Provided Relaxing Massages for clients and assisted them in restoring their Range of Motion to normal.
- Assisted others in keeping the location clean and ready for business.
- Massaged at least 7 clients per day.
Massage Therapist
Relaxing Touch Massage, Yucaipa CA
04.2016 - 11.2017
- A Full-Time Massage Therapist. Learned to incorporate tools such as Hot Towels for compression and received Hands-On experience for Cupping.
- Provided services such as Stretching, Breathing Exercises and Meditation.
Massage Therapist
Massage Envy, Redlands CA and Corona CA
09.2014 - 04.2016
- Worked both locations as a Full-Time Therapist. My first Massage Therapy job after graduating school.
- Learned the fundamentals of Massage Therapy while developing my own skills in the process.
- Learned how to establish professional relationships with clients and how to communicate with them about their problems and needs.
Cashier and Janitor
Rite-Aid Pharmacy
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked graveyard shifts as well as picked up extra shifts throughout the week to cover employees.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
License And Certification - Massage Therapy
Everest
Ontario, CA09-2013
Student - Culinary Arts
Le Cordon Bleu
Pasadena, CA12-2012
GED -
Clearfield Job Corps
Clearfield, UTSkills
- Specializes in Swedish, Sports, Neuromuscular Energy, Lymphatic Drainage, Oncology and Myofascial Releasing My goal is to relax muscles, relieve pain and restore Range Of Motion while providing a safe and professional experience
- Can solve problems under pressure and remain calm through intense and overwhelming conditions
- Works well with team members Able to communicate and coordinate proficiently to solve problems and get a job done
- Able to lift heavy objects and work long hours if needed
- Able to work Nights and Weekends if needed
Languages
My level in Spanish-speaking is below average but I am improving daily.
Timeline
Guest Service Specialist
Mister Car Wash
11.2025 - Current
Massage Therapist
Independant
02.2024 - Current
Massage Therapist
Glen Ivy Hot Springs
06.2023 - 07.2024
Massage Therapist
Hand And Stone Massage and Spa, Lake Forest CA
09.2021 - 05.2023
Massage Therapist
Massage Envy, Corona CA
11.2017 - 09.2021
Massage Therapist
Relaxing Touch Massage, Yucaipa CA
04.2016 - 11.2017
Massage Therapist
Massage Envy, Redlands CA and Corona CA
09.2014 - 04.2016
Cashier and Janitor
Rite-Aid Pharmacy
License And Certification - Massage Therapy
Everest
Student - Culinary Arts
Le Cordon Bleu
GED -
Clearfield Job Corps