Steven Joiner

• Make sand pallets with conveyor belts and the palletizer
• Sack 1 ton, 1.5 ton, and 2 ton bags of sand on the supersacker
• Shovel sand in areas around the plant, to make sure everything runs smoothly
• Cover, staple, and shrinkwrap orders
• Help mechanic with maintenance around the plant
• Performed general housekeeping and cleaning tasks.
• Used variety of hand and power tools to complete tasks.
• Worked alongside team to accomplish work goals according to schedule

As an overnight freight associate, the first responsibility we have, is to unload the RDC truck. Some nights we have an RDC truck and an SDC truck. We unload the truck with the pacer for the pallets, and use the conveyor belt for all of the boxes to load them on freight carts. After we unload the truck we take the carts out to where they are going to be worked. After that, my responsibility was to work all of the pallets of product that we had in the run, into the store where they go. I used the pacer to take all of the pallets where they go and stock. After this I had to make pallets of overstock and shrinkwrap and beartag them, and then put them up in the overheads with the reachtruck. After four months me and another associate switched responsibilities. I then had to take pallets with the electric pallet jack out to where they go in the store and stock them. After all of the pallets were done, I had to use the order picker to put up all of the overstock of water heaters, toilets, vanities, cabinets, grills, pressure washers, generators, lawnmowers, and all of the other smaller boxes around the store.

As a merchandising execution associate, I cleaned and packed down product on shelves to drive higher sales. I executed projects to ensure that the store's plan for that particular quarter with certain products were met. These projects drove sales higher and brought customers back into the store.

• Mentored new sales associates to contribute to the store’s positive culture.
• Shared best practices for sales and customer service with other team members to help improve the store’s efficiency.
• Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.

As a weighmaster I had to weigh in public and commercial customers and weigh them out after they were done dumping. I had to check and take pictures of customer material and direct scale traffic. I also had to unload trucks with the forklift and dump the material where it was supposed to go.

I had to make sure that people were paid for the commodity that they dumped, not what they told me at the window while weighing in and checking their ID. I was paying out $50,000 to $100,000 dollars per day between commercial and residential customers.

• Routinely cleaned work areas, glassware and silverware throughout each shift.
• Washed dishes and made sure cooks had plates and servers had dishes to serve.
• Developed and maintained positive working relationships with others to reach business goals.