Steven Jones
Kent
Summary
To work in a technical and administrative capacity in an IT environment, utilizing advanced systems and cutting-edge technology.
Overview
16
16
years of professional experience
Work History
Supply Chain Systems Administrator
Tommy Bahama
07.2014 - 03.2023
Server Administrator – Cloud Infrastructure
Microsoft
08.2013 - 06.2014
- Company Overview: Insight Global
- Insight Global
Lab Engineer
Microsoft
06.2012 - 08.2013
- Company Overview: Wicresoft
- Wicresoft
Systems Administrator
Screenplay Inc.
07.2011 - 04.2012
Server Administrator
Bank of America
02.2007 - 01.2010
- Company Overview: Ajilon
- Ajilon
Education
Visual Communications -
Maryland Institute College of Art
Baltimore, MarylandCollege Preparatory -
Christiana High School
Newark, DelawareSkills
- Hardware/Software troubleshooting
- Network and fiber channel
- Windows/MacOS/Linux
- Configuring hubs
- Configuring switches
- Configuring routers
- SSH2
- Telnet
- IIS
- TCP/IP troubleshooting
- LDAP
- Active Directory
- Open Directory
- Wireless access points
- VPN
- Data recovery techniques
- Cisco IP Telephony
- Medical equipment support
- APC rack environments
- Windows Server
- Remote administration
- Email services
- Exchange
- POP3
- IMAP
- SSL
- AFP
- SMB
- NFS
- Network security
- Desktop build management
- Server migration
- Disaster Recovery
- Firewalls
- Network intrusion software
- VPN configuration
- Network management software
- Nagios
- NetVault
- SNMP
- Radmind
- Casper solutions
- Cloud services
- Virtualization
- HyperV
- Parallels
- VMWare
- Citrix server environments
- SQL Server
- Oracle
- FileMaker databases
- GUI network device interfaces
- HTTPS
- Business software solutions
- Medical applications
- Science applications
- Desktop Publishing applications
- Banking applications
- Retail applications
- LACP
- Microsoft Office
- EndNote
- Reference Manager
- Adobe Creative Suite
- QPS
- Alfresco
- Macromedia Suite
- Eudora
- MS Outlook
- Entourage
- Web design
Leadership Experience
A strong respected leader for over 20 years of service in the U.S. Army as a Non-Commissioned Officer E-6(P)., Various managerial and project management experience as critical staff/administration throughout 30 years in the field of Information Technology.
Hardware
Exceptional expertise in implementing, administering, troubleshooting, diagnosing, and repairing hardware issues for a variety of network and fiber channel switches and fabrics, servers, and RAID configurations involving redundant power, temperature control and data redundancy. Familiarity with a wide range of hardware configurations on architectures running Windows, various Unix/Linux flavors, and the Macintosh OS. Strong knowledge with configuring hubs, switches, and routers via SSH2/Telnet/Web interfaces. Experience with troubleshooting networking issues regarding TCP/IP, LDAP, Active Directory and Open Directory. Experience with corporate wireless access points and VPN/Secure Sync access. Experience with several data recovery techniques for faulty media. Experience with Cisco IP and ISDN telephony. Support with any peripherals including extremely complex medical and scientific equipment. Familiarity with various APC rack environments (mostly) and components and expertise in building physical architecture infrastructure into scalable, manageable, enhanced infrastructure.
Systems Services
Experience with Windows Server 2018 and previous versions, Solaris, OS2, RHEL, Mandrake, Apple MacOS and Server, FreeBSD, LinuxPPC, Suse, Yellowdog, MandrakePPC. Experience with a variety of services on servers, domain controllers, switches, and tape backup libraries. Experience in remote administration using VNC, ARD, Timbuktu, NetOctopus, Remote Desktop and LanDesk. Knowledgeable in supporting email services for Exchange, POP3 and IMAP using SSL and other encryptions. Vast experience administering AFP/SMB/NFS protocols including LDAP, Active Directory and Open Directory. Strong focus towards network and system security, desktop build management, server migration, security, and engineering, and Disaster Recovery. Experience with hardware and software firewalls. Familiarity with network intrusion software such as Tripwire. Experience configuring VPN accounts with RSA. Ability to manage and implement network managing and reporting software and devices such as Nagios, NetVault, Lithium, APC managed devices using SNMP, and custom scripts. Familiarity with various APC rack environments and components. Deployment and OS management using Radmind and Casper solutions. Familiarity with Cloud services and virtualization using HyperV, Parallels, VMWare/VSphere. Special expertise in Citrix server environments, SQL Server Oracle, and FileMaker databases. Experience with implementing and administering GUI and non-GUI network device interfaces for Cisco, APC, QLogic, SpectraLogic equipment via SSH or HTTPS.
Applications
Strong and vast experience with most major business software business solutions and many other applications that are extremely specialized in Medical/Science/Desktop Publishing/Banking/Retail applications used by major companies. Experience with LACP. Expertise in supporting all major office applications on multiple platforms including Microsoft Office, EndNote, Reference Manager, FileMaker, Adobe Creative Suite, Quark XPress, QPS, Alfresco, CopyDesk, QuickWire, Macromedia Suite, Eudora, Mail, MS Outlook and Entourage. Experience with web design. Possessing knowledge in Audio Visual and Professional Digital Audio Recording. Some programming encompassing: Perl, Java, Bash shell scripting, Python, Linux/Unix scripting, and Powershell.
Communication Skills
In the past I have supported Supply Chain, Bank Advertising Services, Doctors and Scientists using Bioscience software for DNA sequencing including advanced microscopes and ultrasound MRI applications, Artists and Designers with Quark XPress and Adobe software using QPS and K4 running the entire gamut of the prepress environment including drum scanning, and direct to plate systems. As often as possible, I have participated in Supported Products Teams and presented at MacNet (UPENN) for security, cloning techniques, and configuring OS X systems to integrate with Active Directory. I started a Macintosh Security Team at UPENN, providing written documentation towards configuring OS X systems within NSA standards. I find personal communication is often my strongpoint.
Timeline
Supply Chain Systems Administrator
Tommy Bahama
07.2014 - 03.2023
Server Administrator – Cloud Infrastructure
Microsoft
08.2013 - 06.2014
Lab Engineer
Microsoft
06.2012 - 08.2013
Systems Administrator
Screenplay Inc.
07.2011 - 04.2012
Server Administrator
Bank of America
02.2007 - 01.2010
Visual Communications -
Maryland Institute College of Art
College Preparatory -
Christiana High School
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