Steven Kelly
Longwood,FL
Summary
At Hall Co. Inc., a skilled Asphalt Sales Rep significantly increased sales revenue by targeting high-potential accounts and leveraging customer service and relationship-building expertise. Demonstrated exceptional problem-solving and interpersonal communication abilities, expanding the customer base and enhancing client satisfaction through prompt service and strategic upselling. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Asphalt Sales Rep
Hall Co. Inc.
01.2024 - 08.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Sales Inspector / Commercial Account Manager
Massey Services Pest Prevention
05.2015 - 01.2024
- Residential and Commercial outside sales rep
- Facilitated positive customer experiences by addressing concerns promptly and professionally.
- Developed strong client relationships through consistent communication and timely followups.
- Increased sales revenue by identifying and targeting new market segments.
Location Manager
Top Dog Car Wash
03.2007 - 05.2015
- Resolved location-related issues swiftly through effective problem-solving skills, minimizing delays in production schedules.
- Cultivated focus on customer service and satisfaction with well-trained, empowered team.
- Assisted in risk assessments for each location, ensuring compliance with health and safety regulations at all times.
- Controlled location operational expenses and maintained budgets through balance of profit promotion and cost control.
Education
Diploma - General
Lake Howell High School
Winter Park, FL05.1999
Skills
- Customer Service
- Customer Relationship Building
- Interpersonal communication skills
- Problem Solving
Timeline
Asphalt Sales Rep
Hall Co. Inc.
01.2024 - 08.2024
Sales Inspector / Commercial Account Manager
Massey Services Pest Prevention
05.2015 - 01.2024
Location Manager
Top Dog Car Wash
03.2007 - 05.2015
Diploma - General
Lake Howell High School