Steven Kelly
Longwood,FL
Summary
At Hall Co. Inc., a skilled Asphalt Sales Rep significantly increased sales revenue by targeting high-potential accounts and leveraging customer service and relationship-building expertise. Demonstrated exceptional problem-solving and interpersonal communication abilities, expanding the customer base and enhancing client satisfaction through prompt service and strategic upselling. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Asphalt Sales Rep
Hall Co. Inc.
Winter Springs, FL
01.2024 - 08.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Sales Inspector / Commercial Account Manager
Massey Services Pest Prevention
Lake Mary, FL
05.2015 - 01.2024
- Residential and Commercial outside sales rep
- Facilitated positive customer experiences by addressing concerns promptly and professionally.
- Developed strong client relationships through consistent communication and timely followups.
- Increased sales revenue by identifying and targeting new market segments.
Location Manager
Top Dog Car Wash
Lake Mary, FL
03.2007 - 05.2015
- Resolved location-related issues swiftly through effective problem-solving skills, minimizing delays in production schedules.
- Cultivated focus on customer service and satisfaction with well-trained, empowered team.
- Assisted in risk assessments for each location, ensuring compliance with health and safety regulations at all times.
- Controlled location operational expenses and maintained budgets through balance of profit promotion and cost control.
Education
Diploma - General
Lake Howell High School
Winter Park, FL05.1999
Skills
- Customer Service
- Customer Relationship Building
- Interpersonal communication skills
- Problem Solving
Timeline
Asphalt Sales Rep
Hall Co. Inc.
01.2024 - 08.2024
Sales Inspector / Commercial Account Manager
Massey Services Pest Prevention
05.2015 - 01.2024
Location Manager
Top Dog Car Wash
03.2007 - 05.2015
Diploma - General
Lake Howell High School