Steven King
Hoover,AL
Summary
Innovative and creative leader with 20+ years of experience working with adults and kids. Skilled in decision-making, multitasking, and motivating others. Committed to driving company success and fostering positive relationships.
Overview
12
12
years of professional experience
Work History
STEM Teacher
Hudson K-8 School
Birmingham, AL
08.2023 - Current
- Integrated project-based learning into classroom activities for a more hands-on approach.
- Managed consistent, learning-focused classroom environments by establishing and communicating clear objectives for students.
- Monitored student performance, offering constructive feedback and additional aid to struggling students.
- Delivered clear, informative lectures on subject matter framed to meet state standards.
Customer Service Trainer
VXI Global Solutions LLC
Los Angeles , CA
03.2021 - 07.2023
- Assisted new hires in understanding the company's products, services, mission statement, and vision.
- Organized role-playing activities and simulations to demonstrate effective problem-solving techniques when dealing with customers.
- Monitored team performance during daily operations to ensure adherence to established quality standards in customer relations.
- Provided one-on-one coaching sessions for employees who need additional assistance in meeting expectations for delivering excellent customer care.
Assembly/Production Team Leader
Mercedes Benz U.S. International
Vance, AL
01.2013 - 03.2021
- Provided leadership, guidance, and direction to team members on daily tasks.
- Monitored compliance with company policies, procedures, standards, and regulations.
- Evaluated subordinate performance and communicated with employees to provide feedback for work performance improvement.
- Performed online assembly tasks when other team members were absent, or there was a staffing shortage.
- Help create an environment that is conducive to maintaining a high level of success and morale for other employees.
Education
Associate of Arts - Education Administration
Jefferson State Community College
Birmingham, AL05-2025
Skills
- Program and Classroom Management
- Strong verbal and written communication skills
- Outstanding communication skills
- Computer Proficiency
- Customer Service
- Problem Resolution
- High-energy attitude
- Team Development
References
References available upon request.
Timeline
STEM Teacher
Hudson K-8 School
08.2023 - Current
Customer Service Trainer
VXI Global Solutions LLC
03.2021 - 07.2023
Assembly/Production Team Leader
Mercedes Benz U.S. International
01.2013 - 03.2021
Associate of Arts - Education Administration
Jefferson State Community College
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