Steven Klein
Maumee,OH
Summary
Results-driven Operations Manager with expertise in budget management, operational efficiency, and team leadership. Proven ability to enhance workflow and implement process improvements while ensuring compliance with safety regulations.
Overview
15
15
years of professional experience
Work History
Operations Manager
Kept Companies
Northwood, Ohio
08.2024 - 08.2026
- Managed daily operations to enhance workflow and improve productivity.
- Implemented process improvements to optimize operational efficiency and effectiveness.
- Reviewed financial statements and P&L reports to ensure budget targets were met.
- Analyzed monthly P&L data to identify opportunities for profit growth and loss reduction.
- Analyzed and controlled materials, supplies and equipment operational expenses.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
Project Manager
Todd Enterprises
Pontiac, Michigan
07.2019 - 08.2024
- Developed project plans and schedules to guide team activities effectively.
- Developed and maintained project plans, timelines, and budgets.
- Managed project budgets, tracking expenses and resource allocations efficiently.
- Forecasted, scheduled and monitored project timelines, personnel performance, and cost efficiency.
- Led cross-functional teams to ensure project timelines were met consistently.
- Organized regular status meetings to monitor progress and address issues promptly.
- Coordinated with external vendors to align deliverables with project objectives.
- Built and established strong partnerships with teams, vendors and contractors.
- Provided guidance to team members regarding tasks assigned to them.
Maintenance Supervisor
LR Management
Southfield, Michigan
04.2017 - 06.2019
- Supervised maintenance team to achieve timely repairs and services.
- Implemented preventive maintenance programs to enhance equipment performance.
- Managed work orders to prioritize tasks and allocate resources effectively.
- Reviewed work orders, allocated resources, assigned tasks, and established priorities for completion of jobs.
- Scheduled regular inspections to maintain equipment functionality and safety standards.
- Coordinated vendor relationships to ensure timely procurement of maintenance supplies and tools.
- Trained staff on proper maintenance procedures and safety protocols.
- Maintained clear and safe workspace areas to meet OSHA standards.
- Monitored and evaluated maintenance personnel performance, providing guidance and coaching for skill development.
Platoon Sergeant
U.S. Army Active Duty
Fort Hood, Texas
10.2011 - 03.2017
- Led training exercises to enhance unit readiness and operational effectiveness.
- Led pre-combat checks before deployment into hostile environments.
- Mentored soldiers on leadership skills and professional development.
- Coordinated logistics for equipment and personnel during field operations.
- Conducted performance evaluations to assess soldier readiness and skills.
- Developed standard operating procedures for training scenarios and drills.
- Maintained a high level of morale among troops through positive reinforcement techniques and providing recognition when deserved.
Education
Business Management
Schoolcraft College
Livonia, MI08-2026
Skills
- Budget management
- Cost control
- Project scheduling
- Operational optimization
- Process improvement
- Compliance monitoring
- Vendor coordination
- Team leadership
- Problem solving
- Safety compliance
- Effective communication
Timeline
Operations Manager
Kept Companies
08.2024 - 08.2026
Project Manager
Todd Enterprises
07.2019 - 08.2024
Maintenance Supervisor
LR Management
04.2017 - 06.2019
Platoon Sergeant
U.S. Army Active Duty
10.2011 - 03.2017
Business Management
Schoolcraft College