Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Manager

Steven Klinger

Rio Rancho,NM

Summary

Manager with experience in independent and assisted senior living.

Familiar with operational needs including but not limited to staffing,motivation and profit

I am used to working with minimal oversight,but follow company directives and guidelines

Food service experience,kitchen management,training,compliance and preparing meals

School bus driver with high regard for student safety and keeping a tight pickup schedule ,allowing students and parents to plan their morning routine

Working with teachers and administrative school to staff to ensure building was in the best possible condition for next educational day

Overview

13
13
years of professional experience

Work History

Manager

Hawthorn Retirement
Rio Rancho, NM
09.2020 - Current

As a live-in manager of an independent senior retirement community of over 134 units and 30 employees.Familiar with all aspects of operations, including but not limited to -A/R ,A/P,deposits,petty cash.Overseeing community budget ,tracking labor hours,rent collection and community expenditures

Interviewing applicants,hiring,training new hires and background checks, also evaluations of employees. Encourage employees to be motivated with taking care of our senior residents .Being able to fill in any position if staff is absent.

Meeting the needs of residents,welcoming them to the transition of moving to an independent community.Responding to their individual needs and concerns.Answering emergency calls,(Staff member on call 24-7)notifying appropriate services and immediate family contacts as needed.

Participating in marketing of community to keep apartments occupied

School Bus Driver and Custodian /Maintenance Worker

MSD Of Warren County
Warren County, IN
09.2018 - 08.2020

Bus driver for Warren County.

Established route to pick up students from list given by the school administration . Contacted custodial parents ,setting pick up and drop off times of all students on route. Students Kindergarten to high school age. Transferring older students to other bus going to the High school and delivering younger students to the elementary school.

Maintaining discipline on the bus, working with young students to keep their behavior reasonable and safe.

Post and pretrip inspections and working with bus garage mechanics to keep bus in best working condition

Also working in the school buildings,painting,cleaning,disinfecting and other duties as needed. Readying classrooms and common areas for student occupancy.

On Call Manager

Hawthorn Retirement Group
, Continental US
02.2017 - 02.2020

As needed, fill in position in any Hawthorn Community

Hawthorns working model is two sets of managment couples living in the community.with more than 70 communities coast to coast there is often a void in community due to illness ,vacation or other circumstances.

To be able to arrive at any community and fill in as manager ,answering emergency call,meet residents needs and supervise staff.

Take a leadership position often in a crisis stuation.

Kitchen Supervior

Indiana Veterans Home
West Lafayette, IN
01.2016 - 02.2017

Kitchen supervisor of over 20 employees. Working with certified dieticians to provide meals and healthy snacks for more than 200 residents.

Assisting in keeping the main kitchen,satellite kitchen and snack bar in compliance with Tippecanoe County, The state of Indiana and the Veterans Administration.

Lead Manager

Hawthorn Retirement Group LLC
Greensboro, NC
11.2013 - 12.2015

Lead Manager of Hawthorn Community in Greensboro.

Stabilized staff,reduced AR from thousands of dollars to less than $5 a month and held it there . Qualified community for refinancing at a much reduced interest rate. Grew census and increased resident satisfaction.

Dinning Room Coordinator( Executive Chef)

Digby House Assisted Living
Lafayette, IN
10.2012 - 11.2013

Maintained high standards of food quality,worked with a registered dietician in regards to resident nutritional needs.Including thickened meals,soft and bland meals and regular menu items.

Ordering food and supplies,maintaining kitchen budget and staying in compliance with county food inspection standards.

Trained other kitchen staff to better enhance their abilities.

Live in Managment Team

Holiday Retirement -Lake Oswego Or
Varies, Tenn, Ky, In,Tx
11.2009 - 10.2012

Live in Management Team in communities in Ky,Tenn,In and Texas.

caring for the needs of senior independent retirement comunity

Education

High School Diploma -

Centeral Catholic High School
Lafayette In
05.1975 - 05.1975

Skills

Operational Management/Food Service/Supervisory/Self management/Serve safe /CDL and School bus endorsement

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Additional Information

COVID

My wife and I Left MSD of Warren County, She drove the short bus and I drove the big Yellow one.

We are in contact with a large number of friends in senior retirement and housing, a call went out looking for couples to

work in senior housing,especially with the pandemic threatening needing people willing to live and work with a very vulnerable demographic group.

Now that things are returning to normal,the need has lessened and I desire to return to the lafayette area, home and family.

I have a strong set of skills and I would be a valuable employee.

Timeline

Manager

Hawthorn Retirement
09.2020 - Current

School Bus Driver and Custodian /Maintenance Worker

MSD Of Warren County
09.2018 - 08.2020

On Call Manager

Hawthorn Retirement Group
02.2017 - 02.2020

Kitchen Supervior

Indiana Veterans Home
01.2016 - 02.2017

Lead Manager

Hawthorn Retirement Group LLC
11.2013 - 12.2015

Dinning Room Coordinator( Executive Chef)

Digby House Assisted Living
10.2012 - 11.2013

Live in Managment Team

Holiday Retirement -Lake Oswego Or
11.2009 - 10.2012

High School Diploma -

Centeral Catholic High School
05.1975 - 05.1975
Steven Klinger