Steven Kreun
Coon Rapids,MN
Summary
Dedicated professional with a disguised history of building positive, and lasting relationships with new and existing customers to promote customer loyalty, engagement, and confidence through hands-on education, one-of-a-kind problem-solving solutions, and superior communication skills to drive sales, effect change, and deliver measurable results for the company and the customer.
Overview
8
8
years of professional experience
Work History
Bartender
Top Golf
02.2023 - Current
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
National Sales Manager
Midland Technologies a Lethiguel Company
12.2019 - 11.2022
- Promote positive relationships with potential and existing customers to generate business through expert knowledge of the Die
- Casting Industry
- Facilitate virtual and in-person training sessions with customers to demo products, provide education, and strengthen relationships
- Lead collaborative discussions with interdisciplinary team members to develop quotes and lead times for customers with complex needs
Account Executive
Buckeye Cleaning Center
11.2016 - 11.2019
- Collaborated in unison with school districts and government facilities to evaluate product needs, calculate, present and execute job bids
- Provide hands-on training to facility staff to safely mix and apply chemicals, surface coatings, and equipment maintenance
- Maintained continuous training on products to drive profits, ensure solutions, and make thoughtful recommendations
- Server/bartender
Wedgewood Cove Golf Club
08.2015 - 08.2017
- Politely greet new and returning customers to develop relationships resulting in customer loyalty
- Memorized a detailed food and beverage menu with rotating specials to give customized recommendations to customers
- Resolved customer conflicts quickly and successfully resulting in high customer satisfaction
Education
Bachelor of Science - Communication
MINNESOTA STATE UNIVERSITY
Associate - Arts
RIVERLAND COMMUNITY COLLEGE
Skills
- Exceptional Interpersonal Skills
- Ability to Solve Problems Quickly and Effectively
- Collaborative Team Player
- Microsoft Dynamics - CRM
- Microsoft Office Programs
- Technology sales
- Marketing
- B2B sales
- Account management
- Engineering Support
- Customer Needs Assessments
- Business development
- Sales
- Customer service
- Sales Presentation
Timeline
Bartender
Top Golf
02.2023 - Current
National Sales Manager
Midland Technologies a Lethiguel Company
12.2019 - 11.2022
Account Executive
Buckeye Cleaning Center
11.2016 - 11.2019
Wedgewood Cove Golf Club
08.2015 - 08.2017
Bachelor of Science - Communication
MINNESOTA STATE UNIVERSITY
Associate - Arts
RIVERLAND COMMUNITY COLLEGE
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