Steven London
Pottstown,PA
Summary
Enthusiastic candidate with hands-on experience in staff management and customer service. Demonstrates effective communication and problem-solving skills while overseeing daily operations. Eager to learn and apply industry knowledge to support team objectives.
In a fast-paced setting, I am dependable and driven. I collaborate harmoniously with others. I enjoy learning and skill-building opportunities, and I am searching for a chance to expand my skill set while also gaining experience working in a warehouse and equipment operation.
Overview
3
3
years of professional experience
Work History
Co Management
Parma Pizzeria
Pottstown, PA
01.2022 - 09.2024
- I was employed to work in several areas of this pizzeria. In addition to supervising the safety and health rules, I managed other staff members to make sure that every customer would be satisfied with their orders.
- When the daily truck shipment arrived I would unload the goods and store in their respective areas
- Oversaw daily operations, ensuring efficient workflow and high-quality service delivery.
- Resolved complex customer complaints promptly and effectively, maintaining high levels of customer satisfaction while protecting business interests.
- Trained and mentored staff, enhancing team performance and operational knowledge.
- Communicated with coworkers to ensure accurate and timely customers orders. I work well with others and communicate clearly, especially during stressful rushes.
Education
Associate of Science -
Montgomery County Community College
Blue Bell, PA05-2028
High School Diploma -
Pottsgrove Highschool
Pottstown, PA05-2025
Skills
- Staff management
- Customer Service
- Communication
- Heavy - Lifting / Physical Stamina
- Reliability
- Multitasking
- Safety awareness
- I am eager to learn equipment operation and warehouse procedures
- Cross-functional teamwork
- Time management
Timeline
Co Management
Parma Pizzeria
01.2022 - 09.2024
Associate of Science -
Montgomery County Community College
High School Diploma -
Pottsgrove Highschool