Steven Looker

• Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
• Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
• Routinely counted inmates and in response to potential security breaches.
• Streamlined operational efficiencies by effectively maintaining daily shift activity logs.
• Monitored radio transmissions between staff to respond immediately to directions and emergencies.
• Drove passenger vehicles and trucks to transport inmates to other institutions, courtrooms, hospitals and work sites.
• Automated document flow by ensuring log books and medical files were maintained with 100% accuracy.
• Oversaw and maintained custody of 300 inmates in maximum security.

• Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
• Rotated merchandise and displays to feature new products and promotions.
• Performed investigations on market flows to identify seasonal trends and forecast consumer needs.
• Assisted team members with delivering friendly, knowledgeable service by applying proactive monitoring and corrective action strategies.
• Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
• Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
• Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
• Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
• Served as floating manager-on-duty, MOD, to cover shift shortage.
• Drafted employee work schedules to fill coverage gaps.
• Conducted store inventories once per quarter.
• Walked through store areas every hour to identify and proactively resolve issues negatively impacting operations.
• Increased efficiency and team productivity by promoting adherence to operational best practices and company policies.
• Supervised associates by providing direction and instruction for stocking shelves, rotating stock and receiving deliveries.
• Handled customer service by dealing with complaints, organizing stock and answering customer questions.
• Supervised and evaluated staff of sixteen on average, including other assistant managers, enabling them to improve skills, achieve daily objectives and attain advancement.

Sold class memberships, and taught classes to students three years old and up.

• Met with parents to resolve conflicting educational priorities and issues.
• Implemented hand on approach and goal setting to engage students, increasing classroom collaboration with self discipline and respect.
• Scheduled conferences with parents to discuss students' progress and classroom behavior.
• Developed and implemented classroom routines to address varying student needs.
• Promoted physical, mental and social development by implementing classroom games and outdoor recreational activities.
• Assessed and looked after two hundred and fifty students by working closely with staff and efficiently planning and coordinating work.
• Kept students on-task with proactive behavior modification and positive reinforcement strategies.