Steven Lopez
Abilene,TX
Summary
To be granted the opportunity to serve as an Owner/Operator for Chick-fil-A. To utilize this opportunity to positively influence my community, coach my team, while simultaneously running a successful and profitable business.
Overview
5
5
years of professional experience
Work History
Hr Director
Chick-fil-A
01.2021 - Current
- Responsible for conducting interviews, hiring individuals, and orientation class.
- Coordinated training new employees on all tasks throughout the entire restaurant, ensuring team members were efficient by following Pathway procedures and communicated results weekly at Director Meetings.
- Established onboarding programs for new hires, increasing retention rates and overall satisfaction.
Operations Director
Chick-fil-A
01.2021 - Current
- Responsible for the entire restaurant; from scheduling, ordering trucks, ordering produce, counting inventory, paying bills/expenses and providing coaching to team members when needed.
- Lead weekly director meetings while providing data, opinions, and leadership content that created opportunities for growth.
- Helped instruct our locations quarterly personal growth course to team members; teaching individuals content about strengths finder, radical candor, Maxwell leadership, and Crucial Conversations materials.
Grand Opening Trainer
Chick-fil-A, Inc.
09.2020 - Current
- Responsible for training new team members to follow proper pathway procedures and work efficiently in the restaurant
- Teaching business skills in addition to the Chick-fil-A way.
Weight room supervisor
Angelo State Rec Center
09.2020 - 05.2021
- Responsible for cleaning, maintaining equipment, and ensuring safety of all students and faculty
- Fixed minor student issues and was available for extreme conflicts due to competition.
- Refereed and supervised intramural games.
Sales associate
Blake Fulenwider Chrysler Dodge/ Jeep
05.2019 - 08.2019
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Maintained up-to-date knowledge of inventory, ensuring accurate information was provided to potential buyers.
Education
Business Administration And Management
Angelo State University
San Angelo, TX05.2021
Skills
- Achiever
- Competition
- Focus
- Positivity
- Includer
Volunteer Experience
· Wylie Little League
· YMCA Abilene
· Abilene Youth Sports Authority
· Wylie ISD
· Hermleigh ISD
· WTX Magic
Timeline
Operations Director
Chick-fil-A
01.2021 - Current
Hr Director
Chick-fil-A
01.2021 - Current
Grand Opening Trainer
Chick-fil-A, Inc.
09.2020 - Current
Weight room supervisor
Angelo State Rec Center
09.2020 - 05.2021
Sales associate
Blake Fulenwider Chrysler Dodge/ Jeep
05.2019 - 08.2019
Business Administration And Management
Angelo State University
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