Steven J. Lopez

• Organized and sorted packages to optimize delivery routes.
• Presented a professional and friendly image during customer and colleague interactions.
• Organize and sort packages based on delivery routes.
• Present a professional and friendly image when interacting with customers and colleagues.
• Planned and followed effective routes to ensure timely deliveries.

• Engaged students in assessing needs, goals, and addressing personal and parental concerns to foster supportive relationships.
• Engage with students to assess their needs, goals, and personal and parental concerns.
• Conduct educational workshops and group sessions on relevant student coursework in an engaging manner.
• Actively advocate for student needs within the organization to better their educational progress.

• Provided technical assistance to users of Mobile Heartbeat's products and services, ensuring timely resolution of concerns and enhancing user experience.
• Identified and resolved software and hardware issues for Mobile Heartbeat's applications, improving application reliability and user satisfaction.
• Monitored industry trends and best practices in healthcare technology to inform support strategies and enhance service delivery.

• Provided temporary, compassionate care for children with special needs or disabilities, fostering a safe and nurturing environment.
• Administered and monitored medication schedules for children, ensuring adherence to prescribed dosages for optimal health.
• Assist children with activities of daily living, including bathing, dressing, grooming, and feeding.
• Assisted children with daily living activities, including bathing, dressing, grooming, and feeding, enhancing their independence and well-being.

Relevant Coursework: Expository English, General Psychology, Anatomy & Physiology I & II, Sociology